Please explain me how is this possible that after confirmation of the refund on flight cancellation, no refund was initiated. I have raised multiple complaints but it seems that all channels have now gone silent.
@GoibiboSupport@goibibo
My flight was cancelled at the Melbourne airport on 28th Feb 2026 and I raise a refund claim on 13th April and I have not yet received any update on it. I have confirmed with airline (Jetstar) multiple times n they have confirmed that they amount was refunded.
@GoibiboSupport
@GoibiboSupport I have already confirmed with the airline that the refund has been made to the booking platform. Your app confirmed the amount to be refunded. 2 months since the case the raised. Why was the investigation not done before?
@GoibiboSupport Your self service feature in the app showed the full refund amount because the flight was cancelled by the airline and it was confirmed in your app that the flight was cancelled but surprisingly when you auto resolved the ticket I was refunded โน 0.
@GoibiboSupport This is a very unfortunate scenario and very disappointing situation for me. I have been waiting for 2 months, there is no contact number to reach out in case of flight cancellations and the passengers have to struggle to get a refund. Every process is automated except refund.
@DKShivakumar When you clear drains please have garbage trucks to collect the waste extracted from these drains and dispose of, instead of laying them on the edge of the drain.