This is what happened when CVS installed self-checkout to save on labor:
Sales of condoms went up.
Plan B went up.
Antifungal cream went up.
Double digits across the board. Nothing else changed. They just removed the part where a cashier picks up your item and looks at you.
Turns out a lot of people wanted to buy stuff they just couldn't bring themselves to hand to a stranger.
Meanwhile, Japan has known this for decades.
We call this the embarrassment commerce.
Lots of money to be made here. Many ways to play it.
Great playbook. Here's where the margins get weird though: embarrassment.
A vending machine selling underwear in a Delhi Metro station went viral last month. 800K views. Everyone laughed. Then Delhi Metro announced they're rolling them out across the entire system. Underwear, cosmetics, period kits, all of it.
The products that print: Plan B, panties, phone chargers, deodorant, blister pads, stain wipes. Stuff people need at 1am and would rather die than ask a hotel concierge for. That's rescue pricing. $15 for a $3 charger and nobody blinks because the alternative is worse.
$300-$1,500/month per machine, 25-35% net margins. A 10-machine cluster in hotel lobbies and nightlife venues in one city pays for itself in 90 days. Nobody's competing because the product mix feels unsexy. That's the point.
@dunkhippo33 For anyone pitching tomorrow: the best pitches sound like you're explaining it to a friend, not reading a deck. Good luck to everyone attending.
Liz Muller convinced her dad Richard to forego retirement and become an entrepreneur. The result is a revolutionary approach to making atomic energy cheaper and safer.
Read the full story here: https://t.co/z7zcsN3IGr
📸: Cody Pickens for Forbes