1807 to Reading by GWR at Ealing Bdwy?
2 carriages totally packed and people fighting to go in...
@GWRHelp is this your upgraded service for commuters?
I can’t wait to time when Elizabeth line will replace part of your shit services...
Another day, my order is out for delivery from 9:40 AM and Hayes @AmazonUK Depot still even not close to deliver it...
Guys, you fucked up it yesterday already, do you really don’t have any brain or what, as you leading to another blow up...
@AmazonHelp and it’s really shame, if you have specific instruction do not leave package unattended and you found it easily on sight of everyone who walk in around...
Especially when you know as someone was at home and all what was necessary? Ring the bell or knock the doors...
What the hell you doing Guys at @amazonUK again?!?
Package is from early morning at Depot Hayes and from 9:53 AM BST is out for delivery, but your lazy messenger don’t find way to deliver it for entire day and now? May be tomorrow, may be Thursday...
Excellent PRIME one day!
@AmazonHelp how many times I contact you customer services to get promised as it will be not repeat and no more problems?
Even next day after, your lovely messengers blow up everything again...
Status of my order not changed up to now. Last time it took 5 working days to fix
@AmazonHelp and not need to mention, at couple of days ago, your lovely messenger do not take effort to knock on the doors and deliver parcel under direct visibility of anyone walking around...
Let’s see photo (it was lucky as rain comes after we found it...)
@AmazonHelp if you take look to history of our conversation , it’s not first time...
More likely I could say, as you fu**ed up at least 1 or 2 orders per month, doesn’t matter if I send it to home (Hayes Depot), or to work (Bow Depot)...
Sometimes it’s every second order,...
@AmazonHelp or, more precisely, 9:53 AM BST my parcel was handled to messenger and from this moment is “out for delivery”...
We talking about AMAZON PRIME order, with ONE DAY DELIVERY / NEXT DAY, and item fulfilled by Amazon, means whole time under direct @AmazonUK delivery
@AmazonHelp literally, last status is exactly what you see on attached screenshot at my previous tweet...
When I mentioned Hayes Depot, what do you think, which carrier it should be?
Of course Amazon Logistic, as always, when something not going well with Amazon order...
Cheers to OXF ticket office lady from GWR...
Absolutely opposite of fellow colleagues at Paddington...
Smile, polite apology for inconvenience already caused and 20 second job to allow us take our tickets usable for any of train by our choice back...
@GWRHelp
Note to self...
At 9:07 AM BST got Coffee Shower from another traveler at GWR super luxury replacement train for 8:42 from Paddington
But still lucky, it could be worst, another passenger handle Wasabi food...
Thank you @GWRHelp for lovely experience...
Ok 16:01 from OXF is same shit 2 carriages motor engine train by GWR used now as replacement for 8:42 from Paddington...
Ok, let’s see how Oxford staff will cope with request for 16:31 which is Great Malvern branch train by @GWRHelp
And on top? Our 15:31 train from OXF to London Paddington is cancelled...
Will someone at GWR Oxford ticket office trying to blame us (like at Paddington) or rebook us to 16:01 instead @GWRHelp ?
@TumPumAlice we was more lucky as we grab the seat immediately when we explore this disgusting @GWRHelp handling of passengers (after shouting staff on us at concourse when I asked to option to go with 30 mins later (new train), but it has so far from comfort anyway...
@TumPumAlice don’t worry, they will advice you to write email and no more... it’s disgusting to change new Hitachi 800 series 6 coaches train to this old one 2 coaches motor engine when @GWRHelp exactly know how many people have seat reservations and can’t seat all of us...
@GWRHelp I could understand as change of train could occur (e.g. Hitachi 800 series replaced by old Intercity train)...
What I don’t understand is 2 (Two!) coaches (!!!!) motor engine train instead and rude staff at customer services...
Train to Oxford 8:42 is already fully packed, you pay for new train, specific type (purpose of this journey), have a best seat in carriage and what you get is shit from GWR @GWRHelp
I would like to see 1st class passengers treat like this...
Disgusting service
@GWRHelp and I was specifically asked at ticket office to rebook us to next available train (9:12 operate by 800 series) and was refused while I “book my tickets in advance on internet and it’s not our business, you need to pay difference...”
It’s your fault...
@GWRHelp guys, it is 2 coaches (!!!!) motor engine train instead 800 series train...
Are you serious ?
People are everywhere, even on toilet traveling people to get to their destination... Disgusting
Hardly to believe as dispatcher of GWR don’t know how many people had original reservations to 800 series train 8:42 from Paddington
Why the hell @GWRHelp put as replacement 2 coaches (TWO!!!) motor engine train instead?
People shouting outside train as they wants go in...