….This makes me seriously reconsider where I stand with @monzo who have outsourced @assurant and agreed alongside them terms of how their contract will be upheld.
@NathanDevonte This needs to be escalated to the @financialombuds
The fact that @Assurant didn’t take the time to thoroughly investigate the situation, received all the requested information, have an active crime reference number but choose to let you immediately know that your trauma is being flagged as fraud, with no reply as to why.
My iphone15 was stolen on Shaftsbury Ave. @Monzo's Premium Insurance @Assurant now they are actively avoiding my claim‼️Sending me to Fraud department; I was made to email them all the facts ('Find My' screenshots, letter of @EE barring and last usage) & crime ref. What's next?
You know when you offer to help someone but they would rather pay a complete stranger to do a rubbish job. Then said person then asks for your help to fix the mess they paid for... Well that happen twice #DontExpectItAgain#FixItYourself#ThreeStrikes
@UberUKsupport is there something wrong with the app. I've been trying for 20 minutes to book an Uber and it wasn't going though. Eventually I booked through a competitor who was there in 3 minutes