Steve

[Steve @stevedalby]

@MartinSLewis @britishairways take note!!

[Steve @stevedalby]

Great to be at TM Forum DTW in Copenhagen for the second year. If you are in town, drop by our booth in Hall C2 to learn how @MongoDB is supporting innovation across the telco domain including BSS modernisation, Edge compute, semantic search and more.

#DTW2023 #Ignite

[Steve @stevedalby]

@MartinSLewis Airlines do all that they can to avoid paying by blaming dalays on circumstances out of their control!

[Steve @stevedalby]

@MartinSLewis Biggest benefit is not having to send meter readings!

[Steve @stevedalby]

@antmiddleton Thanks Ant, grabbed and added to the Kindle library. Look forward to reading!

[Steve @stevedalby]

@Vitality_UK Any danger of you actually answering your claims phone line? 35 minutes and counting!

[Robert Belson @robertbelson]

AWS #reinvent HYB-303 is about to start here at the MGM with @MarkBrownNC! Come learn how to build low latency applications with our friends at @MongoDB 🚀

[Steve @stevedalby]

@MongoDB

[Steve @stevedalby]

Data is at the heart of digital transformation programmes. Visit us at booth 239 to learn how MongoDB is helping Telecom operators to transform and accelerate innovation. @tmforumorg #TMFdigital

[Steve @stevedalby]

@Smainie12 @British_Airways Nope, they haven’t even replied to my tweets or DM!! Useless….

[Steve @stevedalby]

@British_Airways How might I resolve an issue of missing avios and tier points? Online doesn’t work, you won’t take calls, my emails are not responded to and nor is my physical letter?

[Steve @stevedalby]

@British_Airways @British_Airways so at 13:11 yesterday you were apparently connecting me to an agent via your Twitter system. Given the lack of response I assume this is about as useful as your other customer service channels!

[Steve @stevedalby]

Well so far I’ve sent them the same info 3 times via DM and apparently an agent will get back to me - that was 3 hours ago now!

[Steve @stevedalby]

@British_Airways Sent via DM

[Steve @stevedalby]

@Smainie12 @British_Airways I’ve done as they requested, still waiting for a reply to the DM…

[Steve @stevedalby]

@VodafoneUK What is going on with your customer services line? Broadband outage and online chat said to call but the call centre is unavailable!!

[Steve @stevedalby]

@sjharley Or packing some boxes! 😂

[Steve @stevedalby]

@saambell Headspace is great