Stephen Roots

A FM professional with over 20 years experience in designing and delivering FM solutions. Past Chair IWFM

[Stephen Roots @steveroots360FM]

@HeathrowAirport why do you only have 3 scanners operating in T5 15 min so far and still another 100 passengers in front of me - very poor

[Stephen Roots @steveroots360FM]

@altontowers galactica shut after waiting for an hour, spinball whizzer shut, been here for 90 mins and no rides so far. Not worth £50 a ticket

[Stephen Roots @steveroots360FM]

@altontowers - really poor this morning, Galactica not open after queuing for 45 mins, spinball whizzer closed and no time for opening. £50 a ticket and not been on a ride yet!

[Stephen Roots @steveroots360FM]

@ElonMNews A

[Stephen Roots @steveroots360FM]

@TUIUK DM sent, let’s hope it takes you quicker to respond than your call centre 👎

[Stephen Roots @steveroots360FM]

@TUIUK can you tell me why your call centre cannot resolve my query. 80 mins on hold yesterday and then cut off, today 45mins and counting! Ext poor customer experience

[Stephen Roots @steveroots360FM]

@POferries I hope you are totally ashamed of the way you have behaved towards your loyal sea faring crews today. Never will I travel with you again

[Stephen Roots @steveroots360FM]

@dominos your Nantwich branch are still taking orders and running 1hr beyond the pick up time stipulated on the website…..very poor

[Stephen Roots @steveroots360FM]

@HotpointSupport I've been passed three different telephone numbers to sort out a faulty microwave, no one wants to help!! please DM me with the correct number #poorcustomerservice

[Stephen Roots @steveroots360FM]

@beisgovuk @Matalan Great to see our Testing Centre feature

[Department for Science, Innovation and Technology @SciTechgovuk]

"Doing the right thing by my family, doing the right thing by the business."

@Matalan have signed up for free #COVID19 rapid tests to help keep their employees and others safe.

Businesses of any size in England can register. The deadline is 31 March: https://t.co/XTEfoyOtj4

[Stephen Roots @steveroots360FM]

@TUIUK can you DM me please as our moved holiday isn’t showing the money we have already paid on your app!

[Stephen Roots @steveroots360FM]

@NWPolice Are you letting people leave the industrial estate that have been stuck on there ? PS - You are doing a great job!!

[Stephen Roots @steveroots360FM]

I hope @BTPOLICE will prosecute these idiots for trespass

https://t.co/fi6418LhZ3

[Stephen Roots @steveroots360FM]

@cheshirepolice @CheshireEast
Is it legal for Spooktactular to be happening at the Nantwich Showground at the end of October with the current Covid regulations??

[Stephen Roots @steveroots360FM]

@fmwales @BorisJohnson What about those who support Welsh businesses that live in England, Airbus, Ipsen and all the other big manufacturers that need workers from England as well as Wales to operate.

[Stephen Roots @steveroots360FM]

Absolutely no question about it, @StevenGladwin is the well deserved trailblazer winner @IWFM_Awards, well done Steve !

[Julie Kortens @Jkortens]

Thank you to all of the fabulous judges who ensured tonight’s #IWFMAwards2020 were as robust as ever... despite this year’s difficulties 😀

[Stephen Roots @steveroots360FM]

@NHSProperty well deserved IWFM Award!!