Subir Ghosh

Training | Content | Marketing | Branding | Communications | Fiction | Nonfiction | Poetry | Lyrics | Psychology ✍️'Shoonya'

[Subir Ghosh @subghosh]

The i of the Apple! #idiom #reversed 🙃

[Kadott @Kadotttt]

Can I ask a dumb question what does the “i” in iPhone stand for?

[Subir Ghosh @subghosh]

The phrase "pace the frontier" could soon turn into a idiom either for timely risk management or for gaining undue advantage over competitors, depending on how the argument put forward by @DarioAmodei and supported by @elonmusk & @sama plays out. #Ai

[Subir Ghosh @subghosh]

@vikramchandra @DarioAmodei @sama @elonmusk @demishassabis Acknowledgment and articulation of the concern is an excellent step by Amodei but I wish he were more diplomatic in the phrasing--particularly when he talks about diplomacy--instead of highlighting the fault lines!

[Subir Ghosh @subghosh]

Knowing the basic principles of how an #LLM actually works goes a long way in writing effective #prompts, instead of looking for various templates to "unlock the hidden modes" of #AI models.

[Subir Ghosh @subghosh]

@mathur_vaishali Primarily because new people join the team and say "This needs a refresh; it's been too long!"

[Subir Ghosh @subghosh]

@tom_peters to "people"?

[Subir Ghosh @subghosh]

Where there's a will, there's a way.
And where the well has a will, it has a sway!
#Gujarat #Morbi #WavesInAWell #MysteriousNature

[Subir Ghosh @subghosh]

A deepfake video of @nsitharaman made to look like an @aajtak interview is being used as an ad on @facebook to scam gullible viewers. I am reporting this video, but these deepfake videos featuring prominent people spring up every now and then! https://t.co/jxX0bevv6f

[Subir Ghosh @subghosh]

When it's @IndiGo6E, nothing is surprising!

[vir sanghvi @virsanghvi]

People keep complaining about @IndiGo6E ground handling so here’s my experience today at Khajuraho airport.
Three check in counters open & manned but two refuse to accept passengers. Every one is directed to one counter manned by a trainee.
As I am checking in I ask the counter supervisor why the other counters won’t accept passengers.
“They are only for fast forward.”
Me: I thought there was no fast forward any longer!
“It’s not on the site but we do have it”
Me: What do you get in fast forward?
“You get priority baggage handling and priority boarding.”
Me: If I had known I would have taken it.
“You can still take it.”
I hand over my credit card. He swipes it. As the luggage is being tagged I notice there is. no Fast Forward tag and ask about it.
“ We stopped doing priority baggage handling for Fast Forward. It only gives you priority check in. “
But I had already checked in. I wouldn’t have taken it if you
hadn’t told me about priority baggage handling .
“I never said priority baggage handling.”
Yes you did . I heard you.
“Okay at least you can
board any time you like.”
I ask for the manager. The supervisor insists he never said anything about baggage handling.
Manager: “I will not accept that my staff are lying.”
But you think I am lying?
He shrugs.
The sum of money is small &
the issue is minor. But given how much we have heard about the culture of lying in @indigo , firing one gora scapegoat may not be enough.
The rot has infected the culture

[Subir Ghosh @subghosh]

@nntaleb @Satyaki_R Familiarity with Sanskrit also helps...some words are so similar, it's easy to remember their meanings.

[Subir Ghosh @subghosh]

Not surprised by the shoddy Metro work at #Mumbai's #Mulund. It's a free-for-all zone! At Sonapur jn, share ricks ply with 4 psgrs & a @TataMotors dealer overruns the footpath. Ricks at D-Mart overcharge right in front of @MTPHereToHelp. @mihirkotecha @mybmcWardT @CMOMaharashtra

[Subir Ghosh @subghosh]

Hey @X, Have been noticing something for the last few days. Sometimes when I play a video posted on X, the audio starts playing in a loop. Even after closing the app, the audio continues to play. I have to restart my phone to make the audio stop!

[Subir Ghosh @subghosh]

@AnilAgarwal_Ved Dear Sir, While your message brought tears to my eyes, it also reaffirmed my belief that truly blessed souls have short life spans. I am sure 'Agni' will never be extinguished; he will live on forever in the smiles and enthusiasm of people whose lives you touch. Om Shanti. 🙏🏻

[Anand Kr Shaw @AnandShawKr]

₹50,000 premium. ₹15 lakh coverage. ₹0 peace of mind.

India's health insurance system is broken. And no one's fixing it.

Let me tell you what happened to my family last week.

My wife needed gallbladder surgery. We have HDFC Optima Secure with @HDFCERGOGIC . We've paid premiums for years. We did everything right - got cashless approval, chose a network hospital (@ManipalHealth Whitefield), followed every process.

On 26th Dec, I received the settlement letter:

"Amount to be paid by insured: ₹0"

Surgery happened. It went well. She was recovering. We were ready to go home.

The hospital refused to let us leave.

Despite holding a valid insurance document that said we owe NOTHING, they wouldn't discharge a recovering patient. My wife sat in that room - tired, in pain, wanting to go home - while I begged at the billing counter.

We were only "allowed" to leave after I blocked ₹X,XX,XXX on my credit card.

A patient. Held hostage. In a hospital. In India. In 2025.

Then on 30th Dec, magically, a new settlement letter appeared:

"Amount to be paid by insured: ₹X,XX,XXX"

Same surgery. Same bills. Same everything. But now I suddenly owe lakhs.

Here's how the trick works:

The hospital bills ₹5.8L. The insurance company says "we have an MOU with the hospital, agreed package rate is ₹1.9L." So they settle for ₹1.9L.

The remaining ₹3.9L? "Patient to pay."

But wait - the MOU is between the hospital and insurance company. The "agreed package rate" is THEIR agreement. Why is the patient paying the difference for a deal they negotiated?

The letter was updated AFTER we left. The hospital and insurance company sorted it out between themselves. The patient? Just a pawn in the middle.

Both letters say: "No amount to be collected from insured"

Their own words. Their own document. Exposed for what it is - meaningless paper.

This is not a one-off incident. This is the system working exactly as designed:

→ Insurance companies collect premiums for years, then find ways to deny or reduce claims → Hospitals inflate bills knowing insurance will negotiate down, and patients will pay the difference → Patients are trapped between the two - too exhausted to fight, too scared to refuse → IRDAI exists but is reactive, not preventive - they'll act after you file a complaint, not before you're harassed
Where is the protection for patients?
Where are the regulations that say a hospital CANNOT hold a patient hostage for payment disputes?
Where is the accountability when an insurance company issues two contradictory letters and expects the customer to just figure it out?

We pay GST on premiums. We pay taxes. We fund the regulators. And when we need help, we're left standing at a billing counter, blocking credit cards to take our family home.

I've filed a complaint with @IRDAI_official. I have every document. I'll fight this.

This is not customer service failure. This is systemic exploitation.

@HDFCERGO - honor your own document. Claim: RC-HS25-15349896_1 Policy: 2856205638548200

@IRDAI_official - regulate before patients are harassed, not after.

@JPNadda - health insurance is not a luxury product. Millions of Indians depend on it. The current system is failing them.

@raghav_chadha Need your help to raise this insurance scam in parliament.

[Subir Ghosh @subghosh]

I noticed later even that seat (14D) and the empty seat next to me (14E) had the same issue. It was a @BoeingAirplanes 737-MAX 8. Pls have this serious issue looked into for all aircraft. @DGCAIndia <2/2>

[Subir Ghosh @subghosh]

Dear @AkasaAir, I travelled BOM-LKO by QP 1524 on 30/11/25. To my surprise, I noticed that the seat belt was faulty (29D); it was practically useless. Brought it to the notice of crew who shifted me to 14D. <1/2>

[Subir Ghosh @subghosh]

@Yatra_Care Whatever be the category of the ticket, I have purchased it from you. What's the problem in letting me speak to a human, when your IVR doesn't include the issue I'm seeking a resolution for? How would I get the confidence to book a ticket with you ever in the future? 🙄

[Subir Ghosh @subghosh]

Dear Yatra, Trying to connect with your call center is a deeply frustrating exp. Just wouldn't let me speak to a human. After recognising the booking, it refuses to recognise my phone no. Mailed too. Awaiting response. Interaction ID: YA:52798500 @YatraOfficial @Yatra_Care

[Subir Ghosh @subghosh]

@richapintoi @mybmc What about these extremely distracting screens put up in a series right across EE Highway (near Chembur)? Not sure how they're going to enforce the luminance ratio. Any amount of brightness against the dark sky is distracting, especially at such a traffic-heavy area.

[Subir Ghosh @subghosh]

Hey @airindia We've been in the stationary aircraft for one hour in suffocating heat. The crew seems helpless. AI 2481 Mumbai 5:50 pm