CEO @ Force of Nature. The answers to your advertising success lie within your data. Leverage Opportunities to gain confidence, glean insights, and grow.
@pigmykingg@tferriss We actually found her in Maui as a cleaning lady. 🤣. But the rest of our team in Argentina is also world class and we recruited through standard channels - namely LinkedIn.
@Airbnb we ended up in an unsafe house — mold, cockroaches (literally listening to them scurry in the walls), and an undisclosed man next to my 4yo’s room. Of course we’re rebooking, but the real problem is being stuck in offshore customer service loops. Same story yesterday w/ @United, when my 4yo was seated with strangers. Reliance on scripts over judgment is breaking great brands
@united My husband flew solo w/ our kids and our 4yo daughter screamed ‘I want to sit next to my daddy’ the entire flight. She was seated alone next to strangers—no one would switch. In Denver, no agents to fix our next flights. Called yesterday, told gate agent had to help. There is no gate agent. This is a mess. What are you doing to your customers & your brand?
@Ryanair, your AI chatbot is stuck in a loop and won’t let me speak to a human. I have $1,000 in unused family tickets and need to rebook. Please help.
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So easy to be a hater. Maybe my math is off, but the vision here isn’t a cleaner, that person already is making $1200/month for weekly deeper cleaning. More of someone who works a small number of houses in a neighborhood popping by a few days a week for 1-2 hours to tidy up and pick up toys, organize things, etc. Maybe my math is wrong, but $40-$50/hour for this profile of work seems solid….