@LNER I have a super off peak single from London kings cross to Newcastle for tomorrow 21 nov and need to travel on the 1700 but can’t get a seat reservation - can I still travel or are seat reservations mandatory?
@LNER the LNER app is stating that the 1315 from York to Edinburgh was on time! But it’s not and we are still stuck in York - can you please update the app so it is correct and we have an idea of when that service may leave or can make alternative arrangements. Many thanks
@britishairways I have been on hold to your Exec Club line for almost 30 mins to redeem a future travel voucher because you say that I have to call to use it. Is there no way of being able to use these online as this is so frustrating?
@British_Airways my future travel vouchers have to be used by 10 April 2021 according to the email you sent me but given current circumstances this won’t be possible. Can I get a refund and my avios miles back? Orig booking ref VQJHCL. Many thanks
All I want for Christmas is Biscuiteers...and maybe an iconic waxed jacket? ✨🎁
Our amazing #BiscuitsForBusiness team have been working closely with @Barbour to produce a biscuit version of their legendaryJacket! Email [email protected] for your own bespoke designs! 🧥💚
@TicketmasterCS I had hospitality tickets for @PaulHeatonSolo and Jacqui Abbott at Newcastle 18 April. I can’t attend the new October date as I am away - gutted. I’m being told I can’t get a refund and I should just try and sell tickets myself. That doesn’t seem very fair?
Have submitted my appeal to @GWR and they confirm process could take 3 months! Thanks to @LondonMarathon @PattenmakersCo @runnersworlduk for photo @DailyMailUK for support to prove a flip flop is NOT a shoe! justice needed 🤗👞🤗👞 retweet
@parcelforce so disappointed with your service. PBOP3247096001 was due to be delivered on Friday 29 March and still no sight of it! It is in the Newcastle depot according to tracking info. No one will be in during week and we needed by Wednesday -what do you suggest?