@flipkartsupport should be a case study on how not to do customer support! I'm generally averse to buying from @Flipkart and probably the last time I get something high value from there.🫠🫠
Last weekend, a collision happened at Sanctuary.
A room full of AI researchers and product builders came together. So many meaningful conversations and relationships blossomed.
Secret soirée x @lossfunk, nov 2025
W to the co-hosts @anujrathi@shivangi_sriv@dhruvtrehan9@kandykuri@MotwaniSuhas
Next stop Cursor Cafe!
At this point, @AirIndiaX should permanently tag themselves “operationally challenged”. Whenever I feel too successful in life, I book an Air India Xpress flight and it teaches me humility. 🫠
To SaaS or not to SaaS in India? That is the billion-dollar question!
The size and potential of the Indian SaaS market is a hotly debated topic. But Kuldeep (@ku1deep) of @last9io and Rahul Sasi (@fb1h2s) of @cloudsek believe that India has a large and growing SaaS appetite. However, selling in India is not for the faint of heart.
Blume's @vigneshjsarma and @SeekingN0rth spoke to Kuldeep and Rahul to remove the lid from the secret sauce of selling SaaS in the Indian market. Here are some of their favorites from what they heard:
• Don't pay for Zoom; pay for air tickets. You'll see a 20% to 30% ACV expansion.
• Make your customers part of your story. After all, both of you are Indian companies.
• Are you measuring cost per meeting? You should!
• Hire a great finance person (yes, it impacts your GTM)
• If you price yourself low, no one will value your product.
This is just the tip of the iceberg. Check out the full post in the first link in the comments.
@BKartRed@sajithpai@arpiit@sanjaynath@AshishFafadia@shreyshah2301@thesumangalv@siddusaik@riashroff@saritaraichu@DeepikaDakuda@gauthamsiv@ravikaushik@adadithya@sahilk@siddharthaa7@nishantmodak@realmeson10
⚠️ Threat Update: Cookie Restoration Post Password Reset
Our latest research at @cloudsek has revealed an advanced exploit in which infostealers manipulate Google's custom OAuth features to reinstate cookies after a password has been changed. https://t.co/RqXlxEkphQ
Our latest research at @cloudsek reveals that Chinese scammers are exploiting India's digital payments ecosystem, primarily UPI, to scam Indian citizens and launder money to China.
You can read the full report here: https://t.co/LkodKt2E7L
#cybersecuritynews#upi#ScamAlert
@makemytripcare need help regarding a booking I made. Showed booking successful, with a booking id, but unable to see it in my trips. Booking Id doesn't work on customer care number either.
In my history of using credit cards and fintech products, I've never seen a CX and customer support worse than @OneCardHelp. The product is nice, but support is terrible. Pending refund for 2 months now and the answer I get every time is "wait 3-4 more days". @GetOneCardIN