@shoreusable Hi, I placed an order (#1710815) on Monday ready for my holiday on Sunday 6th September but it’s not yet been dispatched so I’m getting a little worried, pleased advise, thanks, Sarah
@LoveYourMorphy Hi, my mum bought an electric mixer and it’s still under the two year warranty and one of the beaters has broken, the welding has gone. She has the receipt, can the beater be replaced?
Thank you
@RachelGalley Hi, I placed an order on 21st December and it’s not arrived yet and there is no tracking information, please can you look into this for me? I appreciate there have been bank holidays slowing things down
@OctopusEnergy Hi, I applied to switch to the Tracker tariff last week, I know it can take up to 2 weeks to make the switch but should I have had a confirmation email? Thanks
@supersweetsarah Hey Sarah, you can start your switch to Tracker here 👉 https://t.co/UdSTCt1MWO. If you need a hand or have any Q's, feel free to pop us a DM. 🐙
@OctopusEnergy Hi, I’d like to arrange for a refund of some of the credit on my account, my emails haven’t been replied to recently and I can’t do it via the app (says I need to sent meter reading which I have) so please advise. Thanks
@Beko @Beko Hi, our integrated washing machine (WIX845400) is less than 4 years old (the product was registered) but it is now faulty, it won’t drain and we have tried troubleshooting. It looks like it might have a 10 year parts guarantee. Please advise. Thanks
Absolutely unacceptable, particularly when @BorisJohnson himself committed to an update for the sector today. Businesses and couples have to commit now to preparations for 21st June and we're still being left in the dark, despite the promises.
#whataboutweddings
After 13yrs, 5000hrs & 100s of duties, S/Sgt Parry is retiring. His passion for the role gave him new skills but importantly to him was giving something back to the community. The infectious smile will be missed. From the team, THANK YOU for your service, good luck 👏👏 S/Insp L