Until recently the impact of artificial intelligence on the customer experience has seemed largely theoretical, but now the real-life uses of #AI by brands are ramping up https://t.co/IDsnY8CdKK via @MarketingWeekEd
New global research from Expedia Group Media Solutions illustrates that there are real differences in what influences younger generations to book #travel and extend business trips for leisure https://t.co/V8lqW51JcZ #study#via@phocuswire
“The dreams of tomorrow will be things that previous generations found mighty simple indeed,” according to consumer trends expert Hsuen Chang & marketing columnist Steve Sammartino https://t.co/HGnCkYv1Oh via @MarketingMag
Two recent studies suggest “responding to what consumers care about, in terms of internal working practices & recognising external concerns, can boost businesses” https://t.co/CQKeRy8lxN via @WARCEditors#purpose
@wgsn’s Andrea Bell gives her views on what will be the drivers of change from a #consumer point of view in 2019 https://t.co/rzdpFteirH via @WARCEditors