Anyway the reason agile is failing for isn't that you read the wrong book or hired the wrong consultant, it's that it has lost its essential nature of worker autonomy. Give workers control over their own work and they will make agile (or something else) work.
“Sorry but your password must contain an uppercase letter, a number, a haiku, a gang sign, a hieroglyph, and the blood of a virgin.” #login#password#ux https://t.co/MpatSYEYGu
“Measure your success on the outcome that your changes are having for your customers and not on the dates you ship out your software.” — @whitmaan https://t.co/qnXNTeO5mr
Software is ‘done’ in the same way that the dishes are ‘done’. Software, like clean dishes, is only done if you never plan to use it again.
– Dave Cheney (via @offscreenmag)
So we are debating personas again? It's simple: Root them in actual research, involve the whole team, give them scenarios with goals and needs. And most of all make them a living tool to work with - not a dead deliverable in the drawer.