@MartinSLewis does the recent motor finance ruling have implications for other types of finance agreements? Does it open all sorts of agreements up to challenge on commission received off my loan. How can I tell if a finance agreement could be impacted please?
@virginmedia I’ve tried calling that number and it’s closed, I really have no way forward. I’ve called customer service so many times. Bereavement doesn’t exist.
Trying to deal with @virginmedia regarding a bereavement - it’s the worst service I’ve ever received and has been going on for months with no action, just keep billing despite being informed 3 months ago. Complete lack of empathy and service, no way to speak to anyone, just awful
@virginmedia I just want to go to the ombudsman now, I’ve tried so many times to deal with this and it’s clear @virginmedia have no desire to support grieving families. Would never now chose to become a customer, I wouldn’t want my family treated like this when I pass.
@virginmedia That’s the point, I’ve never been able to speak to them, no way to get through, just get directed to an online form, did that, didn’t get actioned. Called multiple times and there’s always an issue trying to reach the bereavement team. I don’t actually think they exist!
@GWRHelp no heating (on -3 morning), no drinks available, no seats and 4 carriages missing. It’s a sad, cold start to a day on the 5.49 from Plymouth to Paddington 😡
@sainsburys@BBCSpotlight my Mum lives in Plymouth, she’s 79, just out of hospital with cancer - today @sainsburys left her with no shopping, no explanation and no way of getting essentials after they failed to deliver. I’ve prepaid for 6 months delivery but they said they couldn’t deliver
So @sainsburys you haven’t delivered my Mums shopping that was due 2 hours ago, she’s 79, just out of hospital, has cancer and diabetes, no food in. No one let us know and when I called they said that the store didn’t want to talk to me. Great service for vulnerable customers!
@sainsburys I’m going around in circles with a chatbot, I don’t mind charbots, they’re super helpful sometimes but not this one, really poor service all round today, not to mention I’ve pre-paid on a delivery pass and you just cancel shopping to those at risk!
@ASOS_HeretoHelp I placed an order that was due to be delivered next day as I paid for Premier Delivery. I was out on Sunday and missed Hermes but they haven’t tried to redeliver and no card was left. When will I get my parcel, I’m going away tomorrow and needed this, please help
@easyJet thank you, you’ve been excellent! I booked some fabulously cheap flights a while ago for September when things were improving but am now reluctant to travel. I just switched them to April 2021 at no extra cost and it took under 2 minutes through the app, superb service!
Hi @BBCWatchdog I #cantcomplain enough about @PurplebricksUK and their solicitors. 7 months ago offers were accepted and in 3 days our chain collapses as no one does their job and just gives excuses, they are like children we will lose thousands @Mattallwright@FoxNikkiFox help!!
@WhichPress can I share my story with you to warn other house buyers and sellers about @PurplebricksUK and their solicitors. We accepted offers over 7 months ago and our chain collapses in 3 days as they don’t do anything to move us forward. We all stand to lose thousands.
@RoyalMailHelp why when I’ve been home all day does my items tracking state I wasn’t and it couldn’t be delivered, no one attempted delivery. The worst service. The local office in Torquay are appealing and never help. I lost wedding cards and nothing was done previously so angry
@AgeWellTorbay The whole day was exceptional, well done for organising the best Pro-Age event we’ve had the pleasure to join. We got lots of valuable feedback and can’t wait for next time!
The @Barclays team had a great day at the @AgeWellTorbay festival asking consumers what they want from banks to help them through Later Life. Thanks to all who helped and visited us.
@LEGOLANDWindsor It was the complete failure by staff to handle the situation I found appalling, safe to say it’s the worst managed theme park I’ve ever been to. Waited over 30mins for help to be fobbed off, didn’t get to on this ride or several others because of this and the over 2 hours lost