@Uber@Uber_Support you’ve charged us £140 for a journey we were quoted £83! Both passengers were asleep and the driver took a different route but never checked with us. That is completely unethical. Please contact me to resolve this issue.
@Uber_Support I have been charged £140 for a ride quoted as £83. It was a late night airport collection, both passengers were asleep and the driver not Uber requested our permission to take an alternative route. This is not acceptable. Please contact me to resolve.
@SilverCross_UK your customer service team are not coming back to me with regards to a faulty buggy that is inside warranty. Very disappointing. Please can somebody come back to me on here.
@EurostarUK have been waiting on my Eurostar vouchers for over a year, these were issued following a cancelled train. Unfortunately nobody at Eurostar now replying to emails, please can some get get in touch
@British_Airways cancelled my flight but no immediate option for refund, being directed to call BA despite call centre being extremely busy and told not to call unless flying within 3 days. this isn’t acceptable - our flight has been cancelled we’re therefore owed a refund!
@HalifaxBank have been trying for two weeks to contact the Halifax reward travel insurance team to register a claim, the online registration of a claim is not recognising my details. Please help as need to register the claim ASAP before the trip is due to commence.
@smithhotels have cancelled my hotel booking in the wake of Covid19 but have not issued a refund! Absolutely not acceptable. Please contact me immediately to arrange the refund.
@hotelsdotcom still nobody has emailed me back and can’t get through. Need somebody to contact me urgently to confirm my promised refund. Not good enough from @hotelsdotcom currently
@hotelsdotcom the guidance on your website makes it clear that to amend or refund you go to manage booking page and follow the instructions, however our booking is still showing as non-transferable so how do we apply for an amendment or refund?
@interjet please can somebody get in touch, my flight from Cancun to Oaxaca at 10:00am 22 April has been cancelled and I’ve been booked onto and indirect flight without being asked. I’d obviously prefer to be changed to the new direct flight at 09:45am on the same day.
@HeathrowExpress I’ve just spoken to a customer services adviser who won’t refund the ticket which has been booked for the wrong date. Can you help please?
@HeathrowExpress I’ve just booked two tickets for fixed day return and something went wrong with the booking and it’s incorrectly booked on 4 May instead of 5 May. Please help me amend the booking. Thank you
@jlandpartners you’ve already sent me this meaningless reply and still nobody from your @jlandpcustserv has had the courtesy to call me back despite numerous promises that this issue would be dealt with. Disgrace
@jlandpartners still not heard anything from @jlandpcustserv - completely unacceptable. These items were meant to be delivered on 8th October. Instead I’ve had a missed delivery, damaged goods and no communication from @jlandpartners or @jlandpcustserv . Well below standard!
@tarikholiver Oh no Tarikh! I'm sorry this happened. If you haven't been contacted please share your order number via DM and we will get this processed for you as soon as we can ~ Sophie
@jlandpartners appalling service received on recent order of baby items, DHL didn’t deliver on the specified day and items were badly damaged. @jlandpartners don’t have the courtesy (despite promising they would) to call me back to arrange the replacements! Don’t good enough!
Disgusted with @Avis. Was quoted £543 but charged £685. The extra money is for “extras” the @Avis representative never told me & my wife about but snuck into the contract without telling us. @Avis have even admitted the representative acted unethically but still wont issue refund