Abiel

My tweets about tech, startups, basketball (NBA/PBA/etc.) and anything in between.

[Abiel @teknisyan]

Gone too soon!

[Abiel @teknisyan]

@bluehostsupport @bluehost Hello! I just want to let you know that the issue has now be resolved.

My Thanks to Sanath, who was able to resolve the issue. Just incase the chat # is I-15126945.

[Abiel @teknisyan]

@bluehost
@bluehostsupport

I'm talking to the chat agent for the 5th time.. no one seems to know how to fix the problem.

Please check reference# I-15073185.

[Abiel @teknisyan]

@bluehostsupport @bluehost "not completed" meaning the problem is still happening! or the past 7 days!!!!

[Abiel @teknisyan]

@bluehost This issue should have been escalated already... do you need me to escalate the issue?

[Abiel @teknisyan]

@bluehost I'm talking to Sanath and she doesn't seem to know what she is talking about!

[Abiel @teknisyan]

@bluehost It's not completed... I wouldn't be contacting you if it was! I now talking to another chat agent and she doesn't seem to know what to do.

I'm not gonna DM you the details.. I contacted 10 chat support for the past 7 days for this issue and still the same thing!!!!

[Abiel @teknisyan]

@bluehost @bluehostsupport But you choose to ignore my concern for 1 week now and even here now... you are ignoring my concern!!!

[Abiel @teknisyan]

@bluehost @bluehostsupport I already told you.. check with the chat agent - Praneeth or my previous chat convo with him. You are indeed willing to help me.. you've already check your archived and know what the real issue!!!!

[Abiel @teknisyan]

@bluehost @bluehostsupport This is not spam.. this is problem on your server for one week now.. and no seems to know what the problem or wants to help me!

[Abiel @teknisyan]

@bluehostsupport @bluehost so I guess.. @bluehost @bluehostsupport will just ignore my concern and hope that it will resolve itself!!!!

[Abiel @teknisyan]

@bluehostsupport @bluehost No one seems to care about my issue.

[Abiel @teknisyan]

@bluehostsupport @bluehost but after 7 days and talking to 5 chat support... and using the script - " You will need to wait 24 to 48 hours" for the DNS propagation to complete."

[Abiel @teknisyan]

@bluehostsupport @bluehost Check with him - Praneeth. I don't want to start from scratch... since this problem have been happening since the 3rd of June and I have been in communication with your chat support....

[Abiel @teknisyan]

@bluehost @bluehostsupport There is no person information being published here... until then... we can converse here!!!!

[Abiel @teknisyan]

@bluehost @bluehostsupport The chat agent's name is Praneeth. Check on his current chat session. This been unresponsive for the last 10 minutes and I ended our session.

[Abiel @teknisyan]

@bluehost @bluehostsupport Scratch that... it looks like the last agent gave me the wrong ref#. So much for a great service!

[Abiel @teknisyan]

@bluehost @bluehostsupport I just gave you the ticket#.

[Abiel @teknisyan]

@bluehost @bluehostsupport

Here we go again... you support team left.

[Abiel @teknisyan]

@bluehostsupport I do not need more assistance... I need to just have this ONE issue resolve. This have been going on for 14 days and don't tell me that you have a dedicated engineers working around the clock to fix this.

[Abiel @teknisyan]

@bluehostsupport Let me guess... your DEDICATED ENGINEERS are still investigating the problem... even after 14 days?!