Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy.
This also impacts our contact centre phone lines.
There is currently no ETA
@LondonOnLogic Hey there! No issues reported at this time. We would like to investigate this further. Can you please send us a DM with you account info? SB
Update: our vendor has now confirmed a cable outage in the Calgary area. They are currently working to get it resolved ASAP. We will post again as we receive further info. -am
Hi everyone, we have a developing issue impacting cable customers in the Calgary area. We are currently looking into it, but no ETR available. We appreciate your patience while we get it addressed. -am
Following the reversal of the 2019 decision influenced by telecom giants, EBOX denounces the lack of neutrality of our government institutions and calls for the resignation of the president of the CRTC, Mr. Ian Scott.
https://t.co/SzqtcjNBtf
#CRTCScandal#FireIanScott
The CRTC, run by a former Telus VP, just gave a giant middle finger to consumers, indie ISPs and competition, and gave carte blanche to Bell, Rogers et al to raise our internet rates as much as they damn well want, ad infinitum. This is outrageous and shall not stand.
Today, the Supreme Court of Canada soundly dismissed Big Telecom’s baseless appeal of the CRTC’s 2019 rate decision. We’re calling on the CRTC to immediately implement that decision and deliver affordable internet prices for consumers:
@RossThePirate@RamseyYuen This issue is affecting multiple people across Alberta. Sorry for the inconvenience, but the vendor is actively working towards a resolution. -KF
@lolotwisty There are no known outages in that area at this time. Can you send us a DM with your account information so we can investigate the issue? -KF