The manager is now saying that we can book a standby ticket by paying the difference of our Mar 19 flight and the highest economy ticket price for tomorrow's flight. $1290 CAD per person with no guarantee we get a seat.
Absolutely astonished at @flyPAL for not allowing us to be standby (chance) passengers on earlier flight back to YYZ. Ticketing office refuse to rebook for Flight PR118 Mar. 15 - MNL to YYZ. Flight is overbooked by 3 economy passengers, there are 12 no shows. We need 3 seats!
Just had a really great CS experience with @311Toronto's Bonnie. And it all started with seeing this online - "Our records indicate that there may be credits on previous taxation year(s). To request a refund or obtain further details, please contact 311" #2018startingoffright