SuperDial

Automating healthcare RCM with Voice AI

[John Lynn @techguy]

#HFMAAnnual Highlight 💡

AI that automates payer phone calls is here—and investors are paying attention. @the_superbill raised $15M from SignalFire to eliminate the tedious calls that slow down RCM teams.

See how they’re scaling now and aiming for AI-to-AI communication in the near future.

🎥 Watch the interview with CEO & Co-Founder Sam Schwager

[TBPN @tbpn]

Superdial raises a $15M Series A led by @SignalFire and we hosted @sam_schwager (Co-founder & CEO) on the show.

"Our core is handling phone calls between RCM (Revenue Cycle Management) companies and the billing teams within providers, or outbound calls to insurers."

"There are billions of these calls, a huge high volume use case, but fewer companies addressing it."

[Slow Ventures @slow]

Visit https://t.co/YqZu2q5Bh4 to watch SuperDial in action.

[Slow Ventures @slow]

25% of U.S. healthcare spend goes to administration, not care. That’s over $1.5 trillion lost to paperwork, phone trees, and hold music.

SuperDial is already bringing in 7 figures in revenue and has handled over 1 million phone calls to date.

@yrechtman is proud to double down on his first investment at Slow as they pave the way for agent-to-agent communications.

[Axios Pro @AxiosPro]

Exclusive: SuperDial nabs $15M for health insurance call automation https://t.co/lqnUaOmiG7

[Slow Ventures @slow]

Read more about the announcement on @erinbrodwin's latest article: https://t.co/4hOwFNepuM

[TBPN @tbpn]

Morning. Here are our guest call-ins today:

– @cremieuxrecueil (Cremieux Recueil)
– @amasad (Replit)
– @ClementDelangue (Hugging Face)
– @eshear (Softmax)
– @BrendanFoody (Mercor)
– @sam_schwager (SuperDial)
– @zachlloydtweets (Warp)
– @daraladje (Delphi)

See you all on the stream.

[StartupHub.ai @StartupHubAI]

At West Coast Dental, SuperDial now handles over 10,000 calls per month to check claim statuses, a process that previously left nearly 70,000 claims in backlog and would have required five new hires to process.

https://t.co/6Voxoe2Krv

[FierceHealthcare @FierceHealth]

Voice AI company SuperDial picks up $15M series A to automate insurance calls
https://t.co/rAQOI9VafA

[SignalFire @SignalFire]

$1T is lost every year to healthcare busywork—not care or innovation, but insurance verifications, prior auths, denials and appeals, and phone trees that go nowhere.

SuperDial is changing that with AI voice agents built just for healthcare ops, and we’re proud to lead their $15M Series A.

SuperDial’s agents handle claims, benefits, and authorizations 4x faster, are HIPAA-compliant, and are fully integrated with EHRs. No more hold music and employee burnout. Huge congrats to the
@the_superbill team. Let’s fix what’s been broken for far too long.

🔗 https://t.co/sAjdtSl3XD… #AI #HealthTech #VoiceAI

[Slow Ventures @slow]

Forget AI agents, AI orchestration is the next battle. @sam_schwager is already seeing this happen with SuperDial's customers.

Much of healthcare still relies on phone calls and even fax machines, but that's going to change. We all know that.

The real opportunity isn’t just automating calls, it’s reimagining how information flows.

Eventually letting AI agents handle the entire process, which will require an entirely different infrastructure stack but SuperDial is ahead of the game.

SuperDial is a prime example of an “AI cherry-on-top” company: the pain point existed long before LLMs, but now, with AI, the solution has scaled.

Most importantly: it’s saving customers real money.

[SuperDial @the_superbill]

@tbpn @cremieuxrecueil @amasad @ClementDelangue @eshear @BrendanFoody @sam_schwager @zachlloydtweets @daraladje We're killing healthcare inefficiencies, one call at a time. Excited to see @sam_schwager on the show!

[yoni rechtman @yrechtman]

Really excited to triple down on Superdial in their $15 million Series A led by @SignalFire.

Superdial is helping providers and insurers automate phone calls. Eventually it can flip to a network model and obviate voice calls altogether.

That work is just beginning.

Superdial was founded by Sam Schwager and Harrison Caruthers who are exceptionally gritty, high velocity, high agency. They’ve become great leaders and it’s been super fun to have a front row seat.

They are hiring across engineering, sales, and design for their NY-based team.

[Slow Ventures @slow]

SuperDial, founded by @sam_schwager and @hrrsn__crthrs, announces its Series A, to tackle the reason your doctor can’t see you right away: they’re buried in admin work and burnt out from fighting insurance.

[SuperDial @the_superbill]

@velo_muerto 😭 if you need help with out-of-network reimbursement, check out @the_superbill - https://t.co/neg1iP68Pk

[SuperDial @the_superbill]

@stanzipotenza @MaddieBeth It's infuriating, isn't it?

[SuperDial @the_superbill]

@bethanyshondark Let us know if we can assist in any way! We handle claims denials for out-of-network claims.