Sam Schwager

Co-Founder & CEO at SuperDial | Stanford Computer Science | Z Fellows

[Sam Schwager @sam_schwager]

Take that AI 2027 https://t.co/ATztHZZZgu

[Aaron Levie @levie]

What’s wild is how many unexplored AI Agent products are just sitting inside AI models today. These models pack enough intelligence to support most workflows. They just need someone with domain expertise, the right prompt, data for context, and UX to unlock the use case.

[Sam Schwager @sam_schwager]

Health system profit margins have been tight for decades.

Companies like @the_superbill are working tirelessly to improve revenue cycle efficiency so these organizations get paid more quickly with less administrative overhead.

Patients across the country rely on these systems for care - this bill is an opportunity to embrace efficiency and come through stronger than ever.

[American Hospital Association @ahahospitals]

AHA President and CEO on Senate passage of One Big Beautiful Bill: “The real-life consequences of these nearly $1 trillion in Medicaid cuts – the largest ever proposed by Congress – will result in irreparable harm to our health care system. We urge the House to mitigate this legislation and protect access to health care for patients and communities. ” https://t.co/pJgvq6Pja5

[Sam Schwager @sam_schwager]

From wrappers to context engineers, @karpathy doing justice to the app layer

[Andrej Karpathy @karpathy]

+1 for "context engineering" over "prompt engineering".

People associate prompts with short task descriptions you'd give an LLM in your day-to-day use. When in every industrial-strength LLM app, context engineering is the delicate art and science of filling the context window with just the right information for the next step. Science because doing this right involves task descriptions and explanations, few shot examples, RAG, related (possibly multimodal) data, tools, state and history, compacting... Too little or of the wrong form and the LLM doesn't have the right context for optimal performance. Too much or too irrelevant and the LLM costs might go up and performance might come down. Doing this well is highly non-trivial. And art because of the guiding intuition around LLM psychology of people spirits.

On top of context engineering itself, an LLM app has to:
- break up problems just right into control flows
- pack the context windows just right
- dispatch calls to LLMs of the right kind and capability
- handle generation-verification UIUX flows
- a lot more - guardrails, security, evals, parallelism, prefetching, ...

So context engineering is just one small piece of an emerging thick layer of non-trivial software that coordinates individual LLM calls (and a lot more) into full LLM apps. The term "ChatGPT wrapper" is tired and really, really wrong.

[Scott Becker @BKRBusinessMin]

#Startups

Congratulations to @SuperDial on their $15 million raise from great funds.

[Sam Schwager @sam_schwager]

@BKRBusinessMin @SuperDial Thank you @BKRBusinessMin means a lot from a legend like you!

[FierceHealthIT @FierceHealthIT]

Voice AI company SuperDial picks up $15M series A to automate insurance calls
https://t.co/7zz07kGKZq

[Sam Schwager @sam_schwager]

Great catching up with @erinbrodwin on SuperDial's Series A and the efficiency gains we're deliver to healthcare orgs through phone call automation

[Axios Pro @AxiosPro]

Exclusive: SuperDial nabs $15M for health insurance call automation https://t.co/lqnUaOmiG7

[Sam Schwager @sam_schwager]

Thanks to Heather Landi and @FierceHealth for spreading the word about SuperDial's Series A and the work we're doing to automate healthcare's billions of tedious administrative phone calls

[FierceHealthcare @FierceHealth]

Voice AI company SuperDial picks up $15M series A to automate insurance calls
https://t.co/rAQOI9VafA

[TBPN @tbpn]

Superdial raises a $15M Series A led by @SignalFire and we hosted @sam_schwager (Co-founder & CEO) on the show.

"Our core is handling phone calls between RCM (Revenue Cycle Management) companies and the billing teams within providers, or outbound calls to insurers."

"There are billions of these calls, a huge high volume use case, but fewer companies addressing it."

[Slow Ventures @slow]

Forget AI agents, AI orchestration is the next battle. @sam_schwager is already seeing this happen with SuperDial's customers.

Much of healthcare still relies on phone calls and even fax machines, but that's going to change. We all know that.

The real opportunity isn’t just automating calls, it’s reimagining how information flows.

Eventually letting AI agents handle the entire process, which will require an entirely different infrastructure stack but SuperDial is ahead of the game.

SuperDial is a prime example of an “AI cherry-on-top” company: the pain point existed long before LLMs, but now, with AI, the solution has scaled.

Most importantly: it’s saving customers real money.

[Sam Schwager @sam_schwager]

@gabrielbianconi @hrrsn__crthrs We're huge @TensorZero fans you and @thebigmehtaphor are the truth

[Sam Schwager @sam_schwager]

@yrechtman @SignalFire Thanks Yoni really means a lot to have you on board

[yoni rechtman @yrechtman]

Really excited to triple down on Superdial in their $15 million Series A led by @SignalFire.

Superdial is helping providers and insurers automate phone calls. Eventually it can flip to a network model and obviate voice calls altogether.

That work is just beginning.

Superdial was founded by Sam Schwager and Harrison Caruthers who are exceptionally gritty, high velocity, high agency. They’ve become great leaders and it’s been super fun to have a front row seat.

They are hiring across engineering, sales, and design for their NY-based team.

[Sam Schwager @sam_schwager]

@slow @hrrsn__crthrs Always great catching up with the one and only @yrechtman

[Slow Ventures @slow]

SuperDial, founded by @sam_schwager and @hrrsn__crthrs, announces its Series A, to tackle the reason your doctor can’t see you right away: they’re buried in admin work and burnt out from fighting insurance.

[Cartesia @cartesia]

SuperDial partners with Cartesia to achieve 𝟯× 𝗰𝗼𝘀𝘁 𝗿𝗲𝗱𝘂𝗰𝘁𝗶𝗼𝗻 and 𝟰× 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 gains in healthcare administration.

[Mike Maples, Jr @m2jr]

This from Marc Rowan, CEO of Apollo, Chairman of Wharton Board of Overseers, is awesome.

https://t.co/r7Zji9kw3w

[Sam Schwager @sam_schwager]

Anyone have SVB-4 access yet?

[ProPublica @propublica]

Doctors at a major US insurance company deny tens of thousands of claims a month without even looking at patients’ files.

“We literally click & submit,” a former Cigna doctor told @ProPublica & @Capitol_Forum. “It takes all of 10 seconds to do 50 at a time.”

The inside story 🧵