@MBonvoyAssist Hi - there is no exception for elite members? I am about to hit lifetime Platinum as well - I have been extremely loyal for almost 10 years!
@MarriottBonvoy as a loyal Ambassador Elite, I am very disappointed that I cannot re-book my Greece trip from July 4th to the week of Labor day for the same amount of points - is there anything you can do for me?
@runDisney I am running the Star Wars 5k on 4/5 - if I cannot make it to the expo for my bib the night before due to my flight, what do I do to ensure that I can still participate?!
@AmericanAir AA1907. After 30 minutes of sitting at gate we finally get an update- we re fuel and then are told that we don’t need de-icing but since they called the truck we still have to get it... over an hour late now. This is terrible
@AmericanAir continuing to sit here with no communication or update. Confused why they think this is how to treat passengers who are already 40 minutes behind schedule
Horribly @AmericanAir experience this morning- no communication about de-icing needed, go back to gate for re-fuel after driving around airport for 30 minutes... now plane won’t stop dinging and flashing lights....