The Optic Shop

With the very latest designs (including a fabulous selection of designer labels and sunglasses) you are sure to find the best that any online shop has to offer.

[The Optic Shop @theopticshop]

@laurajones_09 Hi Laura, it's not something that's possible to process through the website due to not all frames being suitable. If you could pop us an email to [email protected] with the model and your prescription we can take a look at this for you.

[The Optic Shop @theopticshop]

@TomWhitelock Hi Tom, if you could email us your order number at [email protected] we can get a partial refund sorted for you.

[The Optic Shop @theopticshop]

@WendySimmonds69 Hi Wendy, yes we are, how can we help?

[The Optic Shop @theopticshop]

@SpicyReasoning Hi Jake,

Yes we can certinaly look into this for you. If you could email us your previous order number to [email protected] we can take a look at this for you.

[The Optic Shop @theopticshop]

@kate_ev @kate_ev Hi, the Cwmbran store number is 01633 866846

[The Optic Shop @theopticshop]

@jomahmed Hi J, what seams to be the issue you're having? If it makes it easier to explain, pop us an email to [email protected] and we can take a look at this for you.

[The Optic Shop @theopticshop]

@ajarnhayley Hi @ajarnhayley, we don't offer a home trial as such. You can however purchase the frames without a prescription lens being added. You can then send the frames back to have lenses added or have a refund.

[The Optic Shop @theopticshop]

@GetThatInTheSea Good morning,

Where possible we can match prices for items that are cheaper than those shown on our online store. If you could email us at [email protected] with the above links we can take a look at this for you.

[The Optic Shop @theopticshop]

@itscocopops @RoyalMail @RoyalMailHelp Hi Carls,
If you could email your name and order number to us at [email protected] we can look into this for you.

[The Optic Shop @theopticshop]

@ofthesaintsUK No that's OK. Based on your previous emails and tweets with us we know which order and email address to send to.

[The Optic Shop @theopticshop]

@ofthesaintsUK Hi Natasha, please accept our apologies for this. We'll pop an email over to you shortly to get this sorted for you.

[The Optic Shop @theopticshop]

@ofthesaintsUK Hi Natasha, if you could email a photo of your prescription to [email protected] we can take a look at this for you.

[The Optic Shop @theopticshop]

@MissMookyBrow That's great, glad we could help.

[The Optic Shop @theopticshop]

@MissMookyBrow Hi MissMookyBrow, if you could DM us your order number we'll have a look for you.

[The Optic Shop @theopticshop]

@ShaneEFitness Hi Shane,

Our current promo code only discounts the cost of the frame. It looks like you've added a lens option to your order for £38.00 which is why you're only getting discount on the £67.50 frame prices. This is stated in our T&Cs on the web store.

[The Optic Shop @theopticshop]

We'll be sending you a DM shortly to try to sort this out for you Jess,

[The Optic Shop @theopticshop]

@Cat67Chloe Hi Chloe, We're sorry to hear this. If you could follow us we can then DM you to get this sorted.

[The Optic Shop @theopticshop]

Thanks Rosemary, we're more than happy to help.

[J Seven Media @jsevenmedia]

@theopticshop still dominating Swansea and Bridgend with up to 30% off designer frames.
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#sunglasses #designers #rayban #oakley #billboards #outofhome #advertising