@EE I'm helping my 80 year old (vulnerable) Mum with her finances and find that you signed her up to paying £55 per month for broadband in November. Aside from very obviously being an unsuitable package, it's also just a total rip-off. Cust Services won't help. Care to comment?
@CarbaseUK you have my driving licence at your Bristol store. Any chance of returning it please? I've asked nicely 4 times by phone and email but no-one seems that bothered.....