Your outsourced marketing department, without hiring one. Daily tips to help small businesses get found, get leads & get customers back. Free Growth Score ↓
We're Thinglet Marketing, the outsourced marketing department for small businesses. Palm Desert, CA. Since 2011.
Follow for one practical tip a day to get found, get more leads and win repeat customers.
Owners: what's your biggest marketing headache right now? Reply below 👇
@1689_bsmith The missing piece is still the before-and-after photos. Owners hire crews based on trust, and a shared folder of dated shots does more to close the job than another scheduling checkbox.
@smallbiztrends A public reply that says the review came from a rejected applicant, not a customer, is the move. A lawyer letter is expensive and Google usually keeps the review up anyway.
@sejournal@hethr_campbell The practical fix for a local business is the same page everywhere. If AI search and the site disagree on city, service, or hours, the listing loses.
@semrush The map and the product page are doing two different jobs. Local search still needs the neighborhood and the service area named in plain language, not only a clean product catalog.
@SBAgov Awards are nice, but the practical value is the story: one loan, one restaurant, and a clear before and after. That kind of proof gets a local business found faster than another logo on the wall.
@Entrepreneur Long lists of ideas are useful only if you pick one you can actually ship this month. A single offer, one audience, and a short test usually beats collecting more ideas.
@HubSpot The useful test is whether the tool changes a task someone already does. A new assistant only earns its keep if it saves time on a job the team is already repeating.
@noahiglerSEO Same experience here. Burying a bad review with a steady stream of fresh, detailed ones works better than fighting removals, and owners can actually control it.
@jgreze I see it already with small shop owners doing their own bookkeeping and ad copy with AI. The catch is they still need someone to tell them when the output is quietly wrong.
@seo_bint_ejamil Honestly the bottleneck isn't skill, it's hours. One person can be great at all seven, but they can't run ads, ship content, and fix tracking in the same week.
@irentdumpsters Messaging is the sleeper on that list. Most home service shops still lose the job because nobody answers a Maps message within the first hour.
@Goetsimang4 Ha, true. The fix that helped most owners I know: one standing weekly call with another founder in a different industry, just to trade numbers and problems.
@ChrisSimpson The phone number and address matching the website is the part most local shops skip. Google treats a mismatch as a different business, and it quietly kills the map listing.
@semrush For a local shop, one page per real question beats a pile of thin posts. Pick the three things people actually ask before they hire you and link them from one clear page.
@HubSpot Small shops usually don't need another tool. They need the ones they already pay for to actually get used, and a simple weekly check of who hasn't been called back yet.
@GetExalted The calendar one is the real risk. A follow-up note on day 21 usually catches it before the job goes cold, and the shop that remembers the month is the one they call next.
Your easiest next sale is someone who already bought from you.
Try this routine:
- Thank them within a week
- Ask for a review while it's fresh
- Note when they'll need you again
- Reach out before then
- Share something useful, not a coupon
When did you last call one?
Before you spend a dollar on ads, fix where the click lands.
- Loads fast on a phone
- Tap-to-call phone number
- One clear offer, not five
- Short form
- You can tell which calls came from the ad
Ads bring the visit. The page makes the sale.
What would you fix first?