Kristian Webb

Building Preppit, a review tool that keeps feedback on the exact part of the work it's about. Strategy at This Is Rupture. London.

[Kristian Webb @thisisrupture]

@MichaelFilipiuk The circle also loses the state: which viewport, which step, logged in or not. A comment pinned to the element fixes where, but someone still has to rebuild what the client was actually looking at. A lot of the back-and-forth is that, not the change itself.

[Kristian Webb @thisisrupture]

@LynneJroom 100% also how useful are they when noone goes back to them - or you. cant remember what slide you had on the screen at the time!

[Kristian Webb @thisisrupture]

@FOCreativity I feel your pain! The real brief is often in the voice note too, between the "just be creative" bits.

[Kristian Webb @thisisrupture]

@therevisioncult 😂😂😂 I dont want to be promotional - but this problem is why I built what I did. I dont need war and peace, I need something specific so i can actually do something about it and nail it!

[Kristian Webb @thisisrupture]

@steveruizok The project 20% feels like notes that want to sit on the thing they're about: a page, a frame, a section. Meeting notes get read once, in date order. Notes pinned to the work get reread every time someone opens it, so they age very differently.

[Kristian Webb @thisisrupture]

@kymatstudio Agree. When I get "make it pop" I ask what they want people to notice first, and whether that's what they notice now. It turns a vibe into a problem you can check. More often than not the answer is about hierarchy, not colour.

[Kristian Webb @thisisrupture]

@deancousin "Doesn't feel like us" usually has a concrete cause the client can't name yet. Asking them to point at the one spot where it feels most off, and say why, gets further than another reference board, and the feedback stays on the part it's about.

[Kristian Webb @thisisrupture]

@kaify_co Agree on the last 20%. A lot of it is the review rounds: working out which client note was about timing, which was about tone, and which was a passing thought. That needs their exact words sitting next to the frame they were looking at, not a recap from memory.

[Kristian Webb @thisisrupture]

@KramerArundel Same problem mate, I have been a wek from launch for 3 weeks! going to just put it out there this week for sure 😆 good luck !

[Kristian Webb @thisisrupture]

@_krishmalhotra_ Because a question looks like ownership once it's written down. "Can we check the copy?" reads a lot like "I'll check the copy." A quick look at the transcript line before the notes go out catches most of it, especially anything with your name on.

[Kristian Webb @thisisrupture]

@AnanyaSax3 One thing that helps: ask what they were trying to do when they asked. Ten feature requests often turn out to be three problems, and a problem is easier to stay focused on than a list.

[Kristian Webb @thisisrupture]

@TianQiu9390 Still early for me, but the surprise has been how much I learn just reading how people describe the problem in their own words, in other people's threads. It's changed how I'd explain what I'm building more than any post has.

[Kristian Webb @thisisrupture]

@sagarmoy22 Group the changes by what the user asked for, not by file. Each request, then what changed to answer it, with the diff one tap away. People check the intent first and only open the diff when something looks off.

[Kristian Webb @thisisrupture]

@MirnaliniV If the calls are unavoidable, a two-line text after each one helps: "Just to confirm, we're going with X and changing Y." Polite, quick for her to reply to, and you end up with it in writing anyway.

[Kristian Webb @thisisrupture]

@i_AbdulNasir Love the 'mirror' framing. It pays off at the next review too: show them their own note next to the change, and they're checking against what they asked for, not starting a fresh round of guessing.

[Kristian Webb @thisisrupture]

@Sakaextra2 Glenn Helder

[Debra Lea @thedebralea]

Instead of sharing the horrific, vile, & heart-stopping video of Charlie Kirk being shot, I urge you to share images of his beautiful family whose worst nightmare has come true.

Every kid deserves a dad.
Every wife deserves a husband.
Every American needs Charlie Kirk.