@Starlink What would be great is if we could actually SPEAK to a service tech to deal with set up issues. Enough of the messaging back and forth!!! This is our 4th dish and still problems!!
@clearlyca I've wasted so much time today trying to reach customer service. No one answers calls, chat or email!! I need a copy of my detailed invoice & the link on your website isn't working. Please fix this & send me my invoice! #timewaster#terriblecustomerservice
@Aeroplan@AirCanada I completed the name change & uploaded my marriage cert twice since Oct 3 & my name still has not been updated. I need my name updated to match my travel documents. I have tried to call but there are too many calls so mine can't be connected. Please help!!
@Aeroplan@AirCanada been on hold for ages. Submitted a name change days ago & still waiting & urgently need to book a bereavement flight! Why is it impossible to talk to a human?!?!
@SportChek This has been going on since April! I have paid for a product I never received!! I would like this resolved either with a refund or the shoes. This is crazy!
@SportChek I have been trying for well over a week to get an update on an investigation for a missing item in my order & no one answers the phone or returns an email! I have an investigation #. Please reply or refund my $$$.
@Aeroplan after spending over 6 hrs on the phone either on hold or w/the over-worked agent 12 days ago I still haven't received my flight itinerary. They said I would have it in a week after medical was contacted which was done the next day. Please help. I have an itinerary #
@Aeroplan my miles have been used & payment for taxes taken but no confirmation email. I can't possibly spend another whole day on the phone trying to get my confirmation/itinerary.
@Aeroplan Betty is the saving grace in the gong show that has been your customer service. She has gone out of her way to help me to resolve the issue & was very sympathetic to the numerous calls & 100min on hold. This woman deserves a raise!!!