Tom Crick

[Tom Crick @tom_crick]

. @crystalski have cancelled @TUIUK flight to chambery because they don’t have enough staff for transfers to the ski resorts. Been told will fly tomorrow now. They should be getting people to the airport and paying for taxis rather than cutting short holidays.

[Tom Crick @tom_crick]

@82mikeclark @crystalski @TUIUK Spoken to the rep in resort and been told to not expect to fly today. Apparently the issue is not enough staff for the transfer from airport to resort. @crystalski should be arranging for it’s customers to fly out today and paying for taxis rather than cutting short holidays

[Tom Crick @tom_crick]

@crystalski say they are available 24/7 - apart from they are not @TUIUK have canceled flight to chambery and said we will give you 6hrs notice of new flight time. customer service were rude on the phone - what do I do now sleep or not?

[Tom Crick @tom_crick]

Quite clever from @crystalski - what they miss out in the below is whilst you can call them 24/7 - there isn’t actually anyone there to answer the phone 24/7. Terrible customer service when you need help

[Tom Crick @tom_crick]

@TUIUK130 @Cweva_exoh Same issue with the flight from Gatwick - why are @crystalski not available 24/7 as they say they are?

[Tom Crick @tom_crick]

@MattHershberger I’ve never been in to online shooters - but Splatoon 2 is v fun, on sale ATM too

[Tom Crick @tom_crick]

@RevolutApp I recommended revolut to my dad and the customer service is so bad he will be leaving before getting his card - why is no one helping him / me?

[Tom Crick @tom_crick]

@RevolutApp my dad paid for premium delivery so that his revolut card would arrive today and it hasn’t even been dispatched yet - can you help?

[Tom Crick @tom_crick]

@AMDCare why are you now ignoring me? Such terrible customer service, should have gone with @nvidia

[Tom Crick @tom_crick]

@AMDCare why don't you just buy more codes and provide what was originally advertised ?

[Tom Crick @tom_crick]

@AMDCare will be forced to either return card or report and and @ScanUKOfficial to trading standards if not resolved correctly

[Tom Crick @tom_crick]

@AMDCare don't want them they are worth less than what was offered - this is mis selling

[Tom Crick @tom_crick]

@AMDCare will you be getting more? I've been emailed told to pick another game but I don't want to

[Tom Crick @tom_crick]

@AMDCare haven't received my civ Vi steam code can you help?

[Tom Crick @tom_crick]

@BTCare waited 15 mins on 'live chat' with no reply? Getting worse isn't it

[Tom Crick @tom_crick]

@BTCare contract ends next month, unless something is done to put this right I'll be cancelling

[Tom Crick @tom_crick]

@BTCare only solution offered was to wait till Monday for a call back from a level 2 team...

[Tom Crick @tom_crick]

@BTCare 24 hours isn't really temporary I wasted an entire evening on hold, why was no one able to determine it was a temporary glitch...

[Tom Crick @tom_crick]

@BTCare I had no broadband at all for 24hours - lights switching between blue and orange. Then randomly started working as normal again.