t

[t @tomfee]

@AmexUK Why can’t UK platinum card holders who booked their trip through their platinum card access the Amex platinum lounge at Schiphol?

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@jet2tweets @WhichUK I had an awful experience with 30 hour delay while every other airline flew as normal. I had to rebook with easyJet.

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@jet2tweets When I had no option but to pay £800 for alternative flights after being delayed 30 hours by Jet2 I was told I wouldn’t be compensated and to wait up to 28 days for any further response.

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@jet2tweets My holiday ended with a 30 hour jet2 delay and a refusal for them to reimburse the cost of alternative flights I had to take. This approach to customers is not mentioned in the above ad.

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@jet2tweets My flight was delayed over 30 hours. I had to pay for flights with a different airline and I’ve now been told Jet2 is not planning to cover the cost.

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@jet2tweets @dock_and_bay 30 hour delay from Funchal when every other airline was flying - then a refusal to cover cost of alternative flights.
Would suggesting booking any other airline for a bright summer.

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@jet2tweets The point I’m making is that I’m content for you to offer any “further assistance” in view of anyone who might be thinking of booking a short break with your airline, blissfully thinking they might be repaid the cost of alternative flights when you visits a 30 hour delay on them

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@jet2tweets Thanks Victoria, I was told this in a private email. Can you shed any light on why I wouldn’t be paid the money for my flights I had to get with EasyJet, which chose not to strand its passengers?

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@CaitlinPacific Superb. Thank-you.

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@thetimes I don’t think it’s fair nor wise to publish details of his sister’s studies.

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@lawandstuff @sid_lambert @ravingitup @FinallyTaidgh Get him on the plane

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@Pret @RadusGabriel All going well

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@Schiphol And August? When I was there last week the security queues really weren’t safe for transferring passengers. There were extremely aggressive confrontations between passengers who were mostly missing their flights. Staff watched on and did nothing to intervene. Only 2 lanes open.

[t @tomfee]

@kevin944 @Schiphol It was over an hour and ten minutes and that was the transfers area. We were also first off our plane so will have been significantly longer for most others on the flight taking transfers I assume. Amazing to be told that even though your flight is about to leave nothing is done

[t @tomfee]

@Schiphol missing our connection because of the chaos at security E. Would highly recommend this airport be avoided.

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@Schiphol You’re absolutely not coping with the July numbers. It’s chaos.

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@Schiphol Also the queues aren’t being monitored properly. I told security guys that I was going to miss my flight they said no line skipping. Other people just skipping anyway and that is causing aggressive confrontations.

[t @tomfee]

@Schiphol Guys your security set up is beyond a joke so maybe focus on fixing that as a priority

[t @tomfee]

@British_Airways you emailed me (incorrectly) turning me down for a voucher without giving a reason. I met all the stated criteria and was unable to fly. There’s no way to reply to the email. Can you please advise on the nest steps?