@Uber I’ve been charged for a trip I didn’t take. It’s come up on bank statement but nothing in App. No way of contacting you - how do I get this sorted?
@DeliverooHelp ordered but keep getting loading your order status. Tried to cancel and ordered again. You’ve charged me twice (£35 both times), but I have no confirmation or anything scheduled to come here. Wife’s done same! What’s going on?
@skytv Just seen my bill -£200!!
Why am I being charged for each item twice?
Example:
Sky Signature - 22 days - £22.35
Sky Signature - 9 days - £5.67
My broadband is 11 mb/s 😩
@TfL In addition to the farce with my wife’s ticket yesterday, I had to get a different train and then a taxi home because all my trains to Harpenden from KC/St Pancs were cancelled. Do I get a refund?!
Gave the ticket lady the wrong card I mean - she did actually tap in with a valid card, so she’s been penalised for no reason and the ticket lady didn’t acknowledge the mistake and proceeded to issue the fine. Ridiculous.
@TfL wife just got penalty fare because the ticket lady on train said her card had been declined, even though she tapped in successfully. When realised she’s actually tapped in with different card, she still gave the penalty. So frustrating TFL and such a hassle to claim back 😩
@TfL I used contactless by mistake when exiting the station, but I already have paid for a weekly travel card. So please can I have the transaction you’ve charged me separately cancelled? I can prove I’ve got a weekly travel card.
@SkyBet your Help chat has asked me
“We are sorry but there isn't any sign of failed withdrawals attempts. Would you mind we logged into the account with a temporary PIN to check this further?”
Is that legit?!