Tracey Winterton

[Tracey Winterton @traceywinterton]

Absolutely shocking service, yet again from @ScottishWidows. Made a complaint over 2 weeks ago & have heard nothing back, despite assurances including the promise of a call from a manager today. Not very good customer services. Looks like I’ll be on the phone again tomorrow!

[Tracey Winterton @traceywinterton]

@AldiUK Brought a pack of 6 yogurts from your Market Harborough store and 2 of them have holes in! Can’t take them back to the store as they are leaking everywhere!! 🤣

[Tracey Winterton @traceywinterton]

@EastMidRailway Absolutely disgusting that you will sell 1st class tickets but not have seats available so we now have to stand all the way to London!

[Tracey Winterton @traceywinterton]

@EE Thank you for getting back to me. They did talk me through the deals. However as a valued customer they were no different to those advertised and sadly there was no flexibility on their part!

[Tracey Winterton @traceywinterton]

@EE disappointed as a long standing and 28 year valued customer (your words) you can’t offer me a better deal that what is on your website as an upgrade. Looking for USA roaming for 3 weeks. Either £75 or I have to change my contract, but I can’t do a deal on what you offer!

[Tracey Winterton @traceywinterton]

@British_Airways we are travelling LHR to Chicago returning from LAX. Can you advise if we can take motorcycle crash helmets as cabin baggage in addition to our cabin allowance. We are flying economy. Thank you.

[Tracey Winterton @traceywinterton]

@BritishGas I’ve today received a quarterly bill for my late grandmothers house, which was sold & completed in June. You’ve previously sent me the final statement & are now saying there is a balance! This has caused a lot of distress & I would like to know why I’ve received it.

[Tracey Winterton @traceywinterton]

@LegendsDF @demontforthall Absolutely fantastic! Such a feel good show! Loved every minute of it! @BrendanCole @The_JamesJordan @ianwaite @PashaKovalev @vincentsimone

[Tracey Winterton @traceywinterton]

@Victorianplumb Thank you for your standard reply. If you had read my message you would see that I have already sent you a DM and not had a reply

[Tracey Winterton @traceywinterton]

@Victorianplumb estimated delivery date today. Heard nothing! DM’d as requested, heard nothing. Web chat and promised a call back, guess what - heard nothing. All items in stock, so what’s the problem? Disappointing customer service. Happy to take the money without the goods!

[Tracey Winterton @traceywinterton]

@Victorianplumb I wish I’d read X before placing my order, it’s not filling me with a lot of confidence! Can’t speak to anybody on chat - was cut off & now it’s not available. Trying to establish when my order will arrive as I have heard nothing! Wondering if I should cancel?

[Tracey Winterton @traceywinterton]

@BritishGas could you advise how long it takes to send out a final statement. We completed on my late grandmothers house nearly 3 months ago, but our solicitors advise this is still outstanding. It’s causing a lot of distress to my family. Thank you.

[Tracey Winterton @traceywinterton]

@VictoriasSecret I’m sad to say how disappointed I am with your customer service. $ gift voucher given even though I’m in the uk. Immediate DM from you yesterday when I tweeted and now no response for 24 hour! Don’t your customers matter??

[Tracey Winterton @traceywinterton]

@VictoriasSecret bought briefs on holiday in Canada, I’m from UK. 2 pairs faulty. Spoke to online help who ignored what I was saying, issued a $10 gift voucher & when I asked how I could use it in the UK was told I could use it if I go back to the USA!! Not good customer service

[Tracey Winterton @traceywinterton]

@AldiUK Just found a piece of plastic in my chicken! 😱

[Tracey Winterton @traceywinterton]

@British_Airways I understand! Just not very good from a customer point of view.

[Tracey Winterton @traceywinterton]

When is “compensation” not compensation? When @British_Airways offer you £100 e voucher that can only be used if you spend more money with them!!! Hardly compensation - more like a discount voucher!!

[Tracey Winterton @traceywinterton]

@British_Airways I feel they have made their
position quite clear - and it doesn't rate very highly on the customer satisfaction scale! They just repeat the same standard line to me which is not very good customer service in my opinion!

[Tracey Winterton @traceywinterton]

@British_Airways For the record, I am more than happy with the amount, just not the fact that it is an e voucher.

[Tracey Winterton @traceywinterton]

@British_Airways Thanks for replying! I’ve been in touch with your Global Customer Relations team for the past few days. Unfortunately they just keep telling me the same thing. So, as mentioned I don’t feel like an e voucher is compensation if I have to spend more with you to benefit from it!

[Tracey Winterton @traceywinterton]

Wow! So much spam!!! So many people at British Airways contacting me!!! 🤣🤣