Day 24. You guessed it. It’s still out. Have I gotten that phone call, no. How about an email, nope. @Telmex still zero accountability, zero fixes, zero helpful communication. Zero word from @Profeco about my complaint.
Day 19 of the never ending internet outage. Everyone has seen them post we are working on it, we will update you. Zero updates, zero fixes, zero bill adjustments. Extremely frustrating. @Telmex@Profeco
@AtencionProfeco Por favor, ayuda 17 días sin Internet, sin ayuda, sin fechas de reparación, sin ajustes de facturas, folios ignorados. @Telmex@Profeco
17 days I’ve been with internet @Telmex doesn’t care. Still sent me a bill @TELMEXSoluciona only gives canned responses, zero explanations, zero dates of when it will be fixed. Imagine if their work was affected for 17 days. I’ve tried to stay calm and be patient but I’m pissed.
@TELMEXSoluciona Gracias. Les acabo de enviar la información solicitada por mensaje directo. Quedo atenta a su apoyo y actualización sobre el reporte 75617571.
@TelmexSoluciona Reporte 75617571. Llevo 6 días con una falla de internet. Pasé de ~850 Mbps a ~4 Mbps. Trabajo desde casa y necesito una actualización real sobre la solución. ¿Podrían ayudarme?
You cannot compete with me...I don't compete with anyone...I want us All to win...if you continuously compete with others, you become bitter...but if you continuously compete with yourself, you become better...Have a great day/weekend y'all!