@CapitalOne So much fornthe "President Team" getting in touch. Have not heard a word from @CapitalOne since this tweet you sent. I DM all the information you requested.
@Lyft@AskLyft This payment system is incredibly consumer-unfriendly. I took multiple Lyft rides and each time Lyft placed an authorization hold on my debit account for the ride amount—making that money unavailable to me immediately.
@lyft@AskLyft This may be called an “authorization hold,” not a second completed charge—but that distinction doesn't help someone who can't access the money.
How is a system that can temporarily require a debit-card customer to have nearly 2X the cost of their rides available consumer-friendly
@lyft@AskLyft@Lyft says it releases the holds immediately and that my bank can take 5–7 business days to restore access to the money. My bank told me the authorization issue was on Lyft's side. Meanwhile, I'm the consumer stuck without access to my money.
@lyft@AskLyft This isn't theoretical. My bank account was pushed -$127 negative while Lyft's temporary authorization holds were still pending. Lyft support actually acknowledged in writing that my funds were already being held to cover those trips.
@lyft@AskLyft Then @Lyft bundled those completed rides and charged my account AGAIN for the final fares while the original authorization holds were still tying up my money. The result? Roughly twice the money for those rides was temporarily unavailable in my checking account.
@Walmart
Why offer the customer the option to order items online and have we them delivered if EVERY SINGLE ORDER is wrong or has missing or damaged items. Its like the person filling the order doesnt car because its not their stuff.
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