Trusource Labs

Driving innovative, thoughtful and proactive customer support solutions since 2013

[Julie Jacobson @juliejacobson]

The 95% of #CONNUS18 attendees sitting in the AI panel discussion are missing out on this most IMPORTANT and ENGAGING of panels: service and support in the connected home. Tremendously interesting.

[Patrice Samuels @PSTechResearch]

#Techsupport session at #CONNUS18 features speakers from @iQor @TrusourceLabs @TheCalixNetwork @HelloTech & more – see the list: https://t.co/jB5bixqkof

[Shep Hyken @Hyken]

The internal culture is the secret to delivering customer service. You can have all of the tools & techniques, but if customer service isn’t deeply rooted in the company’s culture, it won’t work.

[Trusource Labs @TrusourceLabs]

Come work with us! We're looking for friendly & exceptional talent to fill a variety of roles. https://t.co/wgjMeAL6XI

[Trusource Labs @TrusourceLabs]

Trusource Labs is proud to be the exclusive sponsor of @ParksAssociates' IoT Summit at this year's #HardwareCon! https://t.co/TQW9o0Jg0m

[Parks Associates @ParksAssociates]

Recent research shows approximately 84% of US broadband homes use #WiFi in their home: https://t.co/25jPzHApLj @TrusourceLabs #HardwareCon #ParksIoT

[CONNECTIONS @CONNECTIONS_US]

Happy to announce @TrusourceLabs will speak on the #CONNUS18 #techsupport panel! Join us in May for insights and perspectives on the changing #support needs in the #IoT, May 22-24: https://t.co/0hsJasM1cW

[Maxta Inc. @maxtainc_]

What do @MotorolaUS, @driscollsberry, and @TrusourceLabs have in common? They are all Maxta customers. Learn more about our customers, here: https://t.co/VAurksYHiL

[Trusource Labs @TrusourceLabs]

Trusource Labs Co-Founder & VP Technology Services, Roger Meador, shares his thoughts on @BrightPatternUS, our premiere omni-channel ACD partner. https://t.co/VKQPNrt0En

[Trusource Labs @TrusourceLabs]

Congratulations to Tanya, one of our SME's, for being recognized as "Customer Ops Hero" by the client she supports. Eligibility for the award extends to our client's full internal Customer Ops team, so this speaks volumes about the quality of her work. https://t.co/ic3OLpcLUp

[Trusource Labs @TrusourceLabs]

Hope our fellow Austinites are enjoying this incredible weather! https://t.co/yLVOWOvPWQ

[Scott Fisher @ScottFisherFOX7]

Scott Fisher Says:  niceeeeee! #Austin #Texas #Weather.

[Trusource Labs @TrusourceLabs]

Trusource Labs Co-Founder @altonmartin is set to kick off this year's @CSWEEK Executive Summit w/ a deep dive discussion on how to keep up with your customers' expectations in the fast-paced, ever-changing support landscape. https://t.co/FLKnbmDBrD

[Smart Energy Summit @SmartEnergySmt]

Interested in #IoT? Subscribe to @ParksAssociates' free IoT Strategy newsletter: https://t.co/MDddshkRbc

[Jamf @JamfSoftware]

Looking to help #employees enjoy a fun & informative #technology #onboarding experience? Watch this video to discover three free tools available in the #JamfMarketplace. https://t.co/2g7cRjX0nT

[Trusource Labs @TrusourceLabs]

"What’s to prevent Apple, Google, Amazon, and who knows who else from becoming a reseller of energy?" Click to read through for insights from Trusource Labs Co-Founder Alton Martin on the future trajectory of the energy industry.

https://t.co/d6p2mEMosK

[Trusource Labs @TrusourceLabs]

@elizparks @altonmartin Thanks for allowing us the opportunity! We 💚 working with @ParksAssociates.

[Trusource Labs @TrusourceLabs]

43% of audience believe that the most immediate opportunity beyond electricity services lies with smart home products & services #SmartEnergy18

[Trusource Labs @TrusourceLabs]

“Energy providers are primed to tack on additional premium support offerings for smart home products given the nature of current setups and customer base. There’s a huge opportunity for providers here if they can figure out an internal approach”
—@altonmartin

#SmartEnergy18

[Smart Energy Summit @SmartEnergySmt]

Learn how to move beyond traditional #energymanagement with @PGE4Me @WestarEnergy @JustEnergyUS @TrusourceLabs @reliantenergy - now on stage at #SmartEnergy18!

[Trusource Labs @TrusourceLabs]

Come see us at #SmartEnergy18 & let's talk #CX over some delicious @solsticechoc.

[Smart Energy Summit @SmartEnergySmt]

Welcome #SmartEnergy18 sponsor @TrusourceLabs! Reserve your seat today to network with top #energy companies and #utilities in Austin: https://t.co/HwjvS2F79R