tuiuk

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[tuiuk @tuiuk17699]

@Rav_SM We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer 🌹
https://t.co/FewGiunQmu

[Rav Singh Matharu @Rav_SM]

@TUIUK Appalling customer service by TUI. Our holiday was cancelled due to the IT issues, which I appreciate was out of their control. However, the service following has been rubbish. We were given the option of a refund or to rebook but of course everything has gone up in price!

[tuiuk @tuiuk17699]

@MikePeterson88 We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer 🌹
https://t.co/FewGiunQmu

[Michael Peterson @MikePeterson88]

Hi @TUIUK TOM4660 cancelled last night and still no communication at all from you. What are we expected to do. After you failed your legal obligation to find hotels food etc

[tuiuk @tuiuk17699]

@HollyHollytm Dear lovely client Sorry for the inconvenience you’ve experienced, and hope we can provide a solution.Could you please send us a direct message here?That way we can talk further, and I'll do my best to get this sorted for you Thanks Jennifer🌹
https://t.co/FewGiunQmu

[Holly @HollyHollytm]

@TUIUK TUI, many will never book with you again. You’ve treated us all with total disregard and abandoned your customers. Shameful.

[tuiuk @tuiuk17699]

@mandyroberts23 We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer 🌹
https://t.co/FewGiuooc2

[Mandy Roberts @mandyroberts23]

@ShaySweeney1962 @TUIUK Holiday. Obviously things happen etc but it’s the bit that they are trying to say it’s the outage when it clearly wasn’t it was a fault with the plane

[tuiuk @tuiuk17699]

@mandyroberts23 We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer 🌹
https://t.co/FewGiunQmu

[Mandy Roberts @mandyroberts23]

@ShaySweeney1962 @TUIUK Yes, should have flew to Corfu 07:55 yesterday. Had problem with the plane after being in the air for 20 mins and we had to go back to Manchester. They said they’d try to get us off again asap put us up in hotel saying we’d go today but at 10pm last night they cancelled our

[tuiuk @tuiuk17699]

@philippabrxwn We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer 🌹
https://t.co/FewGiunQmu

[philippa @philippabrxwn]

@Rob60932974 @dsompura1 @tomyates1991 @DeanWilton1 @TUIUK We were meant to be on this flight and we’ve just had a call saying they can’t sort us a flight at all and to find our own way home. I’d be quick to book a flight as I imagine it’ll be the same for the London flight that was cancelled too!

[tuiuk @tuiuk17699]

@goater14 We're sorry to hear about your cancelled flight this is due to the outage. Please DM us the details of your booking,your email address,phone number and we'll look into this for you. We are very sorry for any inconveniences we may have caused, Jennifer🌹
https://t.co/FewGiunQmu

[simon read @goater14]

@SimonCalder @TUIUK feel totally forgot about people need to get home to work families etc, tui are.flying to and from cape verde, but because our flight was cancelled on Thursday we are not getting told anything

[tuiuk @tuiuk17699]

@hilton74 Hi , we understand how important it is to get this sorted out, and we are here to help. Please share the following:
🟢 Full Name:
🟢 Customer Reference Number:
🟢 Email address:
🟢 Phone Number
Best regards ^ Jennifer

https://t.co/FewGiunQmu

[Paul Hiltonlt @hilton74]

@TUIUK can someone please help.
TUI lost our luggage and no one seems to want to help.
Used the message for Rep and very little response other than call a number that does not work or contact rep who we tried to meet and didn’t show up. Waited 50 minutes. Unacceptable service

[tuiuk @tuiuk17699]

@JOHNBSHERRY1 Hi, we're aware some customers are experiencing issues with our website and the Tui app. We're looking into this and expect to have this resolved soon.For more quaries or need any additional information Kindly send us a DM with your reachable Whatsapp no:
https://t.co/FewGiunQmu

[JOHN B SHERRY @JOHNBSHERRY1]

@TUIUK We have tried through the app pls review the message chain and three times via the after travel complaint which keeps getting closed

[tuiuk @tuiuk17699]

@goater14 Dear lovely client.Could you please send us a direct message here?That way we can talk further, and I'll do my best to get this sorted for you Thanks Jennifer🌹
https://t.co/FewGiunQmu

[simon read @goater14]

@SimonCalder @TUIUK totally unacceptable from tui, stuck now in Cape Verde should of flown home Thursday to Birmingham, getting fobbed off not being told when we will get home, other tui flights have left on schedule the last day or so to Gatwick and Manchester.