Tushar Saxena

[Tushar Saxena @tushars85]

Pathetic process by @ACKOIndia
claim handler approves claim partly incorrectly
wen askd, he said wht all other parts u want approval for?
Really?
The surveyor checkd evrything. I hv given all info
now it’s been 7 days of waiting n nothing has moved.

Only - we will update u sir

[Tushar Saxena @tushars85]

My claim is not getting cleared even after submitting cancelled cheque and ID proof as requested since last 4 months and your employee Mr. Santosh is not even replying to my multiple reminders… please look into this ASAP @Shriram_GI

[Tushar Saxena @tushars85]

Refund not received for flight cancelled at Airline end AI2665 (PNR 86RL9X) booked via @makemytrip. Complaint already raised but no resolution. This delay of almost 3 weeks is unacceptable.
Earlier tweet and DMs to MMT not responded to.

@makemytripcare @airindia

@DGCAIndia

[Tushar Saxena @tushars85]

@makemytripcare I am yet to get the resolution of my issue and looks like you don’t even care! @makemytrip @makemytripcare @MakeMyTripIndia

[Tushar Saxena @tushars85]

@makemytripcare hi MMT, what’s the point of having premium lines for your MMT Black Platinum clients (like me) if all we get is an AI talking to us in repetition when we actually need someone to tell me why a “wallet” refund is not issued since 2 weeks now? @makemytrip

[Tushar Saxena @tushars85]

@airindia what an experience on flight AI2418 on Oct 20… being a maharaja gold member, it was a routine flight for me, the crew made it super special (for no reason), the captain’s message before landing was cherry on the cake… keep growing Air India… we are with you!

[Tushar Saxena @tushars85]

@Swiggy @SwiggyCares One Black is a scam! 1st u guys show restaurant will deliver in 15 min. After paying, time goes up by 5 min and shows 20 min... then the on time guarantee is 5 min over that so it's 25 min and then you magically add 10 min to that, so it becomes 35 min...

[Tushar Saxena @tushars85]

@dominos_india so your riders can cancel/refuse to deliver the order on their own will because the customer refuses to collect the order by going 1 km away of the delivery location and requesting them to come to the location which was selected in the dominos app?

[Tushar Saxena @tushars85]

@SBICard_Connect I have been trying to connect to a customer care executive wrt pending dues. Yes I need to make the payment and I am not able to because-
1) your IVR system is stupid!
2) 2 SR tickets have been pushed to closed without proper resolution!

Can you arrange a call?

[Tushar Saxena @tushars85]

@hiaasthahere @AjithKarimpana @FurlencoSupport @AjithKarimpana care to reply or look into this?

[Tushar Saxena @tushars85]

This is insane! How can @FurlencoSupport do this… I was considering renting some stuff from them but now I am having second thoughts!!!

Please raise a cyber cell complaint if they don’t get this right even now!

[The Name @hiaasthahere]

@AjithKarimpana
I would like to raise a security breach complaint against @FurlencoSupport for altering confidential contact information on my account without my consent or knowledge.

[Tushar Saxena @tushars85]

@zomato @zomatocare @deepigoyal pls luk at my chat wid ur customer care for order ID: 6210882216 & resolve what ur CC executives cud not becoz dey r ‘almost’ bots…

Order placed: 11:27 pm
Commitment: 33 minutes
Delivery: 12:39 am
Chat with CC: 60 min

See photos for proof…

[Tushar Saxena @tushars85]

@deepigoyal @zomatocare @zomato please look into the chat with customer care for the order ID 6210882216 and provide a resolution because they were not able to…

Order placing time: 11:28 pm
Delivery time: 12:39 pm
Chat timing: ~60 minutes

Confirm everything from the photos.

[Tushar Saxena @tushars85]

It’s12:02 and it saying coming soon #coldplay #bookmyshow

[Tushar Saxena @tushars85]

@NeecheSeTopper @threadreaderapp unroll

[Tushar Saxena @tushars85]

@Life_HD @airindia @BunnyPunia @DGCAIndia An unlearned AI 🤣

[Tushar Saxena @tushars85]

@airindia @BunnyPunia This is not a hassle but a serious security lapse! @DGCAIndia @airindia

[Tushar Saxena @tushars85]

@CromaSupport Your swift resolution is slower than a @Maruti_Corp swift car standing on a red traffic light! Who are you trying to console here and that too without reading the tweet! I have been patient and cooperative but how long you want the customer to wait (read suffer)? Put a timeline!

[Tushar Saxena @tushars85]

@cromaretail @CromaSupport your customer support is disappointing to say the least… more than a week and not even a single call let alone a visit. raised a complaint, tweeted about it. Nothing! if u are not serious then just shut shop! You have lost a customer- @jagograhakjago

[Tushar Saxena @tushars85]

@DeepinderSingh @ShuklaVasurat @neelotpal @yaminis @himanshi9 @tushartantia1 @anantwtfisthis @theaasthasaxena @shivam_khare no more @cromaretail products please!