@Teyann396914@British_Airways@Teyann396914 the same thing has happened to us, we have our sons liquid medication in bags as over 100mls so can’t go in hand luggage. We have been in Dubai for 4 days and bags with AirTags in them still showing in Heathrow T5. Please DM me if you can to discuss 1/2
@British_Airways It’s 3rd July. My bag’s been “scheduled for delivery” since 23rd June. You deleted my original report & gave me a new ref — no updates, no courier, no explanation. Staff give conflicting info. Complaint ignored. Your 24–72hr policy is clearly meaningless!!!!
@kchinai@British_Airways Same has happened to us, we are in Dubai and 4 days later our bags are still in @HeathrowAirport with my son’s medication and my clothes. They take your money and don’t care after that! Good luck
@LISAJDAWSON Lisa we have been trying to contact @British_Airways for the last 4 days as we are in Dubai but our luggage with sons medication and my clothes still in @heathrowT5 and can only get call centre staff who are no use! Even when asking to speak with a manager. Total joke! Good luck!
@JaneMeneely@British_Airways We are currently in Dubai and our bags are still sitting in @HeathrowT5 4 days later with our son’s medication and my clothes. Don’t listen to them, tell you a load of shite now they have your sister’s money. Absolute disgrace!
Not one to post on X but any of my followers considering to fly with @British_Airways don’t. Absolute shit show of a company can’t even manage to get two bags on a flight and they have had 9 different flights head here from @HeathrowT5#shitshow#joke#useless#wankers