@British_Airways Most ridiculous conversation with your team. You’ve lost 1 pram system, damaged a second on Friday 23rd and neither the claim or BA have progressed anything despite assurances from 2 call centres and your screenshot. 24hrs lie-currentlyhave 2 babies without prams
@SharkCleanUK After buying 5 products from u,we have an issue with our vacuum, instead of trying to providing the customer support2resolve the issue, u send us emails that as we moved, our warranty is void and null! I thought I was buying from a reputable international company
@British_Airways flying tomorrow with two babies, promised and pre booked bassinet seats and now come to check in to find you’ve changed the aeroplane and somehow we don’t have bassinet seats. Can someone help as your phone team pretending that they’ve lost signal and cut off
@HM_Passport weeks of endless calls, no coherent messaging from your staff, and an appalling service for oversee citizens, my daughter passport has been dispatched and no tracking has been provided! She becomes an illegal immigrant on Tuesday please explain what I should do next
@British_Airways Hi just spent 3 hours on various holds/queues to be given the wrong email address to send my change of name and therefore new passport details to. Can you send me the proper email address other than [email protected] !!! Also tried @ba.com but got a bounce back
@lawrie1219@BritishGas We have been on the phone for 6 hours, for a simple problem and they can’t even locate our account despite sending me a bill and taking direct debt payments
@British_Airways Unfortunately the way you’ve configured your twitter I’ve tried sending 3 times but getting an error as you have automated bot reply on
@British_Airways Been trying to contact you. On cusp of Gold for the 3rd time and now see that you’ve drastically reduced flights making it impossible for me to hit in time again. Can you extend this for 3-6 months to account for this. You really don’t reward customer loyalty!!
Hi @Uber_Support I am actually struggling to get an option to speak to a “real person” to get an invoice for my recent trip on 4th February. I need to claim expenses and all I get is an error message yet I’ve been charged
@Collinson Hi just left you a private message about my results. Here to see my new born baby niece and only have a limited time in the country. If you could please let me know the status of my results. Many thanks
@rihanna Thank you for raising awareness. It appears that Western media do not seem to think that the “World’s Largest Peaceful Protest” that is being dispersed by force, is news-worthy
@Michailantonio Top talent. Been reading some of your interviews and genuinely think you are a great role model. Love the resilience and workrate. Good luck for the season.
@UberUK@ubereats_uk Just wondering how come in Central London you have 90% of restaurant options unavailable when I have a 50%off voucher. Will be using @Deliveroo They don’t constantly over promise