‘Ask Disha’ – Digital Interaction to Seek Help Anytime: Artificial Intelligence Chat Bot launched on IRCTC website enables passengers' 24x7 customer query support & quick response time.
https://t.co/TruRCC1p5E
IRCTC becomes the first government corporation in the country to launch AskDisha, a chat enabled helpdesk service program. It will take the stress out of travel bookings and help provide smooth travel experience to the domestic/foreign traveller on the Indian Railways network.”