United Utilities

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[United Utilities @unitedutilities]

Always be mindful of who’s calling you and who you share personal information with. All of our official contact routes are advertised on our website here https://t.co/hFWYb4P4rB

[United Utilities @unitedutilities]

@Crocidolite11 No problem! Beth

[United Utilities @unitedutilities]

@Crocidolite11 Morning, I’m really sorry for any disruption these works have caused. It’s been a tricky repair, with further investigations needed along the way. The permit currently runs until 3rd July, so the team expects the site to be fully cleared by the end of the day on Friday. Beth

[United Utilities @unitedutilities]

@HelenHilto46970 Hi Helen, thank you for getting in touch, and I'm sorry to hear this. I'm just replying to your DM now. Thanks, Adam

[United Utilities @unitedutilities]

@mssburns Hi, I've just replied to your DM. Beth

[United Utilities @unitedutilities]

@mssburns Is this on Station Road? Please can you send an image of the works if possible? Thanks

[United Utilities @unitedutilities]

@sarforalltosee Morning Sarah, thanks for reaching out. Could you send us a DM with your full name, address and contact details so we can look into this please? Alex https://t.co/G9ZyHn7PWX

[United Utilities @unitedutilities]

@MarcusSharp7 Thanks Marcus. The team are aware and will repair as soon as possible while completing works on the mains replacement in the area. I am sorry for the issues this is causing. Thanks, Alex

[United Utilities @unitedutilities]

@shazza2371 No problem, thanks Sharon. Beth

[United Utilities @unitedutilities]

@ron_dezvous Hi there, thanks for getting in touch. Please can you send us a DM with the address details? Thanks, Beth https://t.co/G9ZyHn7PWX

[United Utilities @unitedutilities]

@LookingBack22 You're welcome. If you need anything else, you know where to find us. Alex

[United Utilities @unitedutilities]

@MarcusSharp7 Hi Marcus, can you send a What3Words Location of the leak so I can check for an update? Alex

[United Utilities @unitedutilities]

@LookingBack22 Further update on this, sorry Anthony. We did have alternative supply vehicles on site from 4pm until around 10pm to support the reservoir but were stood down quickly. They should be gone now. As for the Sludge movement, this is a normal process depending on the size of the site.

[United Utilities @unitedutilities]

@BammyBlue Morning, I am sorry to see this. Can you report the leak here https://t.co/u1jcPJ8FC3 so the team can attend as soon as possible? Thanks, Alex

[United Utilities @unitedutilities]

@alaintyrell Hi Alain, sorry to see this. I can see you have sent a DM previously. If you can confirm the information need we can look into this for you. Thanks, Sharon

[United Utilities @unitedutilities]

@nightrider20244 Morning Ian, sorry to see this. Can you confirm the location of these works please so I can look into it? Alex

[United Utilities @unitedutilities]

@thesage30 I have just replied. Alex

[United Utilities @unitedutilities]

@thesage30 X has a new chat safety feature, if you open the message section it will ask you to create a pin to access messages and start a new chat, I have added the link also in case. If this doesn't work, you can send us a DM on Facebook or Instagram if you use those platforms? https://t.co/G9ZyHn7PWX