Barista Problems

In the coffee-making system, the people are represented by two separate but equally important groups: the guests and the baristas. These are their stories.

[Barista Problems @upsetbarista]

“Regular” is not a size
“Regular” is not a tea
“Regular” is not a coffee
“Regular” is not a flavor
Make a decision when you have choices while I choose not to strangle you, you complete fucking walnut #DearCustomer #baristalife

[Barista Problems @upsetbarista]

I’ve seen #dearcustomer maybe 3 times in the last 2 years and he somehow knew my name without my name tag.

[Barista Problems @upsetbarista]

@jig2b Yeah. We probably shouldn’t have opened (or waited until later in the day) but at least my crew is safe. Most closed roads are back open now but we still have downed wires causing fires, a sinkhole, and other damages to handle. But the rain/wind is over.

[Barista Problems @upsetbarista]

Flooding. Fallen trees. Downed power lines. Outages. Road closures. TRAVEL BAN. Still we open, and STILL #dearcustomer is the first one through the door like every day, with his cane complaining about weather wanting his coffee and using an expired coupon.

[Barista Problems @upsetbarista]

#dearcoworker has the task of filling the table in front of register. They know what goes on it and how there’s no sale because it’s Xmas stuff. They still felt the need to override to make a deal and then ask why it wasn’t ringing 30% off just because #dearcustomer “said it was”

[Barista Problems @upsetbarista]

Me: we have travel boxes that carry a pot of coffee. Like the ones from dunkin.
#dearcoworker: oh yeah! Cool. .....so do we put coffee beans in there or..?
Me: .........no

[Barista Problems @upsetbarista]

#dearcustomer: small chai
Me: hot or cold
Dc: hot
Dc after getting hot chai: I wanted iced

[Barista Problems @upsetbarista]

#dearcustomer pointed out that a huge fly landed on a cupcake and then proceeded to get mad at us for throwing it away instead of selling it to her?

[Barista Problems @upsetbarista]

#dearcustomer: yeah they closed down the Starbucks across the street because they were having a bad day!
Few days later: ...because the registers are down
Week Later: because their drive thru system is broken!
Week After: power outage!
This week: gas leak!

[retail confessions @onsalehalfoff]

#dearcoworker #dearcustomer

🤝
incompetence

[Barista Problems @upsetbarista]

#dearcustomer: what are your flavors?
Us: okay well we have-
Dc after half the list: caramel

[Barista Problems @upsetbarista]

#dearcustomer: why didn’t you tell me tea was caffeinated?

[Barista Problems @upsetbarista]

#dearcustomer: grande cold brew
Me: room for cream?
Dc: yeah
Me: here you go!
Dc: ...no cream?
Me: it’s self serve on the bar
Dc: what about the vanilla?
Me: I can add vanilla. Here you go!
Dc: ...no cream?
Me: ...self serve.

[Barista Problems @upsetbarista]

Coworker: here’s the thing you asked for can I help with anything else?
#dearcustomer: yeah I’m looking for books by (author name)
Coworker: sure! They’re right over this way. *starts leading them away*
Dc: *stands there and flips through a magazine*
Coworker: ....um *point* here

[Barista Problems @upsetbarista]

New hire: I can’t work Sundays anymore I’m changing my availability.
Us: ok
New hire: that includes tomorrow and the other Sundays already posted
Us: bitch?

[Megan @MeganTriumphant]

@upsetbarista When I worked at Target guest service, I had someone try to return a HEAVILY USED and filthy Dunn Bros branded coffee thermos, and when I informed him we don't sell those, he begged me to make an exception cuz he "really needed a couple bucks." That's not how this works? 😂

[Megan @MeganTriumphant]

@SpenserTheGreat @upsetbarista Almost as good as the lady who brought in an empty box of hair dye because her hair didn't turn out like the picture on the box and earnestly insisted, "I don't want to RETURN it! I just want to EXHANGE it for a new one!"

My manager: "Ma'am this is an empty box." 😂

[Barista Problems @upsetbarista]

#dearcustomer: I got this from a Starbucks. And it’s a large Frappuccino. But it’s not what I wanted. Can I have a refund?
Us: sorry we’re not affiliated so we can’t. We can make you a new drink though.
Dc: I can’t even get a half refund?
Us: no. we aren’t affiliated.

[Barista Problems @upsetbarista]

#dearcustomer clogged and overflowed 2 of 3 stalls in the women’s room with paper towels, shutting them down for the night.

[Barista Problems @upsetbarista]

Corporate newsletter said not to waste our box chai because it’s a misprint shelf date on the box of product and we should use the shelf date on the shipping label instead. This is in regard to shipments we received 2 order cycles ago. No one has that box.

[Barista Problems @upsetbarista]

#dearcustomer: hey good lookin
Me: so that’s a large decaf?