Bhagat Vachhaney

[Bhagat Vachhaney @vachhaneyb]

@makemytrip @makemytripcare what a sad customer service, that to an MMT Black customer, not sure what regular one gets. I cancelled a booking on 4th March because of a medical emergency, the refund status after 25 follow-ups, 100 calls is still “in progress” & it’s been 3 months

[Bhagat Vachhaney @vachhaneyb]

@just_snabbit you guys are running a scam worth being highlighted. One selects a service -> get prompted to pick subscription of 3 visits at lesser cost -> buy it -> then Snabbit cancels the service booking -> doesn’t show any slots for days -> refuses to refund to pack money

[Bhagat Vachhaney @vachhaneyb]

@just_snabbit is the most horrible service app ever made in the history of Indian service industry. Absolutely unreliable, nobody bothers, staff is untrained & theyll harass you until you let go of your money and uninstall.

[Bhagat Vachhaney @vachhaneyb]

@RailwaySeva @RailMinIndia train number 12015 was suppose to depart at 6:10 from New Delhi, got rescheduled to 7:45. It’s 9:06 currently and there is no update on when it will depart. Your systems still say it’ll depart at 7:45. Horrible this is. Are we living in 18th century

[Bhagat Vachhaney @vachhaneyb]

@airindia @airindia yes I’ve read it and I’ll still say, it’s illegal. If you find someone unfit for the emergency exit seats for which you’ve charged them. You’re legally liable to refund the amount.
Cc: @DGCAIndia

[Bhagat Vachhaney @vachhaneyb]

@DGCAIndia this is to inform you that @airindia is running a fraud in broad daylight. Charges money for emergency exit seats, declares the passenger non-suited for those seats, puts them to regular seats & then doesnt refund the money. Pls suggest a way to file an off complaint.

[Bhagat Vachhaney @vachhaneyb]

@airindia In that case should I not get my money back which I paid for emergency exit ?

[Bhagat Vachhaney @vachhaneyb]

@airindia you guys continue to shock in a new way everytime. I open webcheckin, select emergency seats, pay for them & finish. To only later figure that I have regular seats allocated. When called, your people say “we can’t do anything”. This is ILLEGAL & FRAUD in broad daylight

[Bhagat Vachhaney @vachhaneyb]

@airindia @airindia

[Bhagat Vachhaney @vachhaneyb]

@airindia Sent all the details on DM. Hope I get a resolution as the travel is tomorrow morning

[Bhagat Vachhaney @vachhaneyb]

@MunCorpGurugram @dhvbn @NayabSainiBJP @Ch_RanjitSingh every year we residents of Gurgaon suffer the same pathetic electricity supply situation. In the last 24 hours, we’ve had power cut of more than 13 hours. What are we paying taxes for & what kind of infrastructure is this

[Bhagat Vachhaney @vachhaneyb]

@flysrilankan you guys give the most pathetic customer experience. Flew for the 1st time to shockingly figure that airlines change pre-booked seats &meals, lie & be unapologetic about it. The least, you shouldn’t lie to customers. That’s illegal. Scared how will I be flying back

[Bhagat Vachhaney @vachhaneyb]

@IndiGo6E @IndiGo6E perpetual issue this is. Facing the same problem on an upcoming PNR. DM’d but to no resolution. Are you basically saying that Vegetarians have no right to eat fresh food in your flights anymore?
@MoCA_GoI @JM_Scindia

[Bhagat Vachhaney @vachhaneyb]

@IndiGo6E utterly distasteful on your part to discontinue fresh meals to extent where you’re providing Chicken Junglee Sandwich in all flights but no option for vegetarian to choose a sandwich. The list shows Veg Choice of Day & India by Indigo but even those aren’t being selecte

[Bhagat Vachhaney @vachhaneyb]

@IndiGo6E called customer care but they’re helplessly stating “meals aren’t available”. What kind of world are we living where a chicken sandwich is available to select but not a veg or paneer or any other. Also discontinuing low sugar coffee but continuing to giv low sugar tea!

[Bhagat Vachhaney @vachhaneyb]

@MyNykaa Placed an order with delivery date of 14TH feb. Sitting today on 19th feb and your company hasn’t bothered even informing me of the delay, reason for delay or even to check if I’ll be available now at the address to receive the order.
#Never trust Nykaa

[Bhagat Vachhaney @vachhaneyb]

@MyNykaa in a time when companies are keeping their entire service delivery transparent for customers, thanks to technology.
You guys are the most unorganised, least customer friendly & absolutely non trustworthy when it comes to delivery timelines.

[Bhagat Vachhaney @vachhaneyb]

@DelhiAirport @DelhiAirport was told by your terminal manager that I’ll hear back post investigating that why did my boarding card not work and was shown invalid on your systems when air india is claiming that it was correct

[Bhagat Vachhaney @vachhaneyb]

@MoCA_GoI @JM_Scindia @DelhiAirport @airindia I was webcheckedin to fly AI813 to BLR at 8 AM. Reached airport on time with boarding card shared on digi yatra. The boarding pass came INVALID. Security asked to go to airline counter. Air india counter says it’s GMR’s system fault

[Bhagat Vachhaney @vachhaneyb]

@airindia @airindia FYI- I’m still stranded at the Terminal 3 delhi air india counter at gate number 1

[Bhagat Vachhaney @vachhaneyb]

Discussed at Multiple counters and with multiple people of air india. Naming a few below who were absolutely clueless and eventually told me to go fight the airport authorities for not scanning your boarding card.

Majid
Puja Choudhary
Chanchal
Avijit

[Bhagat Vachhaney @vachhaneyb]

As a passenger flying air india. Am I supposed to go fight with the government of india that the security system has a flaw. Or the airline for not giving me a valid boarding card. Or GMR

PNR: 5EO9FA