@centricaplc
If Heineken did Gas Engineers, then they’d look like Paul Love (Edinburgh CHI). He has been brilliant at:
- explaining
- managing expectations
- managing other trades
I am sure the installation will also be brilliant - but the stuff above matters! Top class.
@LNER kudos to the staff on the slightly delayed 1630 train today from London Kings Cross to Edinburgh. Communication great and staff couldn’t be more helpful.
@British_Airways why can’t I log into the app? Why are the seats I reserved at time of booking no longer available - second time in a row - and why has my booking reference changed?
@Tesco you’ve now cancelled last week’s delivery and this week’s delivery. What is going on with Edinburgh Costorphine? Also while you have given me a £10 goodwill gesture from last week’s failed delivery you have not refunded me and the status in the app shows as delivered.
@PetsatHome just spent 30 minutes cleaning up after my cat litter delivery spilled all over the house, step and garden. Not sure if Dpd or PAH to blame but boxes have leaked everywhere.
@British_Airways dire communication at Edinburgh Airport this morning. Not a single announcement or anyone to ask about what the latest situation is with BA8703 EDI-LCY. App now saying my next flight is my flight home on Friday. But not quite sure how you’re getting me there…