My exp with @RheemHVAC. 13-month-old furnace. Failed during sub-20°F temps - blower motor. SECOND major failure in 13 months. 1st was the gas valve. Kids w/o heat for multiple nights. ZERO transparency, missed callbacks, told part may not be avail until March. @RheemAir @rheem
@NikeService@Nike@Nike
this is disrespectful to a lifelong customer, and quite unbelievable. I’ve been through the loop over 20 times already. Is anyone going to help, and most importantly, do the right thing here? Just do it!
@Nike I can’t seem to get a resolution or even a response on this claim. Hard to understand how you can treat a lifelong customer this way. Maybe this is the way to get a resolution/response? ⁃Case number: 89824650
@Nike I can’t seem to get a resolution or even a response on this claim. Hard to understand how you can treat a lifelong customer this way. Maybe this is the way to get a resolution/response? ⁃Case number: 89824650
@OptimumHelp at what time tonight do you plan on restoring our service here in old Bridge New Jersey? And why is it that you feel that you don’t have to communicate with your clients to let them know of service outages especially planned maintenance?
@Bob_Marsh
Oh, I can assure you there’s an outage because all my neighbors are out and they have been six times in the last five days. No communication, no notice, nothing. It’s not acceptable. I will take this to an executive complaint at the corporate office. If this doesn’t get resolved.
@vbrown2010 So sorry for the service issues you are having. You can check for outages at https://t.co/rKyEW6H95v in the Support menu at the top right of the page. If there are no outages posted there, please DM us your address for help. Thanks! ^Angie
@OptimumHelp this is the 5th day in a row that my fiber went out. All between 2-4 PM. And again tonight, now. 6 times in 5 days. Unacceptable.
What are we doing to do to fix this and how am I going to be compensated? Please have someone reach out to me ASAP.
@Bob_Marsh
@stephenasmith lost his debate today against @JJRedick_4. You couldn’t play zone in the #NBA until 2001! There is less space on the floor today! Good argument on Lebron vs Jordan.