The jump from working with a chatbot to having an agent that actually helps automate a process requires a real amount of work.
Most companies will need to have dedicated people that are responsible for bringing automation to their teams, instead of leaving this up to every individual employee. Partly because the work is more technical than we imagine today, and partly because it’s just hard to do this as a side project.
The job spec is to map out new workflows with agents, implement new systems to deploy agents, make sure the agent has all the right (up to date) context to work with, wiring up internal systems to connect to the agents, creating evals for the agents, figuring out where the human is in the loop, managing the system when there are new upgrades, helping with the change management of the existing business process, and so on.
These jobs may come from IT or engineering, or live directly in the business function itself. They’ll be called different things depending on the company, and in some sense it’s the future of software engineering that you’ll see a huge growth of in non-tech companies.
Most companies will have to be hiring for this now or in the future, and it’s another example of the kind of new jobs that will be created in AI.
🚨🚨NEW EPISODE DROP Sally Kornbluth, President of MIT🚨🚨
"If you take a lick of the lollipop of mediocrity, you will suck forever."
I love this.
She was talking about how MIT sustains excellence after 150+ years. And it applies to founders and CEOs who are trying to scale, more than ever.
The thing is, the bar doesn't drop all at once. It drops one hire at a time, one exception at a time.
It's better to have nobody than to let the standard slip even once. Every hire, every door, every message has to carry the same signal. That's how MIT maintains it's intensity.....just look at the list of grads like @vkhosla@gdb@drewhouston@mansourtarek_@mntruell@_mohansolo@ChaseLochmiller
I’ve watched this play out with the companies I work with. They hit 150 employees, the founder stops interviewing everyone, and by 500 they're asking what happened to the culture.
Sally's answer: it's a lot easier to stop that slide than to recover from it. The fix is relentless consistency, clarity, and the willingness to say no far more often than you say yes.
Worth remembering when growth feels urgent.
------
Listen to the full conversation with MIT President Sally Kornbluth on Long Strange Trip.👇
Imitation is the highest form of flattery.
Congrats to EQ / Telus Health for your new EAP and health and wellness platform. But, as usual, you weren’t 1st.
Exhibit A: https://t.co/CiuEWQ7VOt
Exhibit B: https://t.co/yltmFDsODY
Couldn’t you at least use a different name? 🤦♂️🤡
Always amusing to see competitors panic-releasing news to counter our announcements
Competitive advantages are not created by issuing meaningless press releases / mysterious coming soon messages
May the best win 🥇
We're ready to rumble 🥊
I am thrilled to share this exciting opportunity with my network - Dialogue is looking for an experienced CFO to join our executive team. Contact me or see link below for more details. https://t.co/YmoeEzTVEu
Take a look at Dialogue's 2018 Year in Review! As we embark on a New Year, we reflect and celebrate an exceptional year, thanks to our investors, partners, clients and members. We're excited to continue to enhance the health and wellness of all! https://t.co/7jS1BLxH6O
On behalf of the entire @godialogue team, we would like to thank our clients, partners and members for an exceptional year! We wish you a restful and healthy holiday season.
Thanks to the recent acquisition of DXA Technologies, Dialogue's AI triage program will start being used at the CHUM, one of Montreal's largest hospitals, as part of a pilot project. https://t.co/Jpk0JkfiWN
Another leap forward for Dialogue! The acquisition of DXA allows Dialogue to improve the efficiency of its services and explore partnership opportunities around the world with healthcare providers and insurers. #healthcare#AI#partnerships https://t.co/PfwuYenEqK
Why are leading companies offering virtual care in their health benefit plans? Download Dialogue's latest white paper to discover what telemedicine can do for your organization. https://t.co/QRZtPFpNPO
Montreal is regarded as a thriving AI hotspot, and @WiredUK has recognized @godialogue as one of Montreal's most notable startups alongside other incredible organizations. Thank you, @WiredUK! https://t.co/31F9ZQ3MkD
Join @godialogue's superb go-to-market team as VP of Marketing. A Marketing Manager and a Lead Gen wizard are poised to execute your strategic vision and embrace your leadership! The role is available in Toronto or Montreal. https://t.co/icFyGeuqnE
CDN Medical Assoc. survey finds "Majority of Canadians would take advantage of virtual doctor visits" Benefits Canada - https://t.co/6YJ907zxOE
This is why Great-West Life is piloting innovative services like Dialogue in select group benefits plans