Steve Allen

I'm rarely here. This account is now mostly used to communicate with our dysfunctional railway operators.

[Steve Allen @velse]

@Kurtmurgi @accesswaterways @northernassist There was a lift on it, the driver just either didn't know how to use it or didn't want to. He didn't spend long enough looking to convince me that he'd checked it actually wasn't working.

[Steve Allen @velse]

Morning @northernassist. Quick question; do you think this rail replacement service from Manchester Oxford Road to Liverpool last night was wheelchair accessible, or not?

[Steve Allen @velse]

@alexl102 MCO-LIV

[Steve Allen @velse]

@northernassist 2247, MCO-LIV service. I've already sent a complaint in.

[Steve Allen @velse]

@northernassist Please read the rest of the post; the answer is no.

[Disability News Service @johnpringdns]

Government-owned train company has been failing on disability awareness training for more than four years
@Doug_Paulley @LordOrk @Christiane @FlickHWilliams
https://t.co/w5LEkq4bl7

[Steve Allen @velse]

@LordOrk @NetworkRailEUS I didn’t think assistance at Euston could get worse but it looks like it could!

[Steve Allen @velse]

@northernassist Trying to get to Manchester Piccadilly. Platform 1 has no lift access, you are wrong.

[Steve Allen @velse]

@northernassist annoying that you’re using platform 1 at MCO currently. Not served by a lift.

[Steve Allen @velse]

@HotelChocolat would be great to be able to opt out of Valentine’s Day marketing please.

[Sam (Flower Girl) Jennings @flowergirl_lon]

@British_Airways someone needs to contact me asap I have arrived in Malta alone and you’ve BROKEN my chair. The ground crew totally fucked me over I knew something was off and now I can’t go back on that flight to London because it’s left.

[Steve Allen @velse]

@davidspringate @DigitalEmelas @WayoRecords No! What?!

[Steve Allen @velse]

@LordOrk @Tanni_GT @LevelBoarding @TransportCttee @EastMidRailway S'okay we will have all had assisted suicides by then

[Steve Allen @velse]

@EllisPalmer94 @alexhornbyrail @northernassist @coilinduffy Indeed see

[JELLY HEAD @LordOrk]

Disappointed today

@railandroad publish reliability of assistance delivery and for passenger satisfaction from 2022-2025

Northern Trains recorded the lowest reliability score in benchmarking assessment

ORR open Formal licensing investigation re disability awareness training

[Steve Allen @velse]

@EllisPalmer94 @alexhornbyrail @northernassist @coilinduffy Ellis, northern are notoriously poor for disability discrimination. I’d seek legal advice here as the only way this improves is to hit their bottom line.

[Steve Allen @velse]

@MattP1Gallagher Feels a bit contrived

[Steve Allen @velse]

@dieworkwear Mondaine probably fits the bill too here?

[Steve Allen @velse]

Hi @AvantiWestCoast - who do I contact to report this?

[Steve Allen @velse]

The icing on today’s cake is that despite booking there was no assistance at @NetworkRailEUS. They say they were expecting me on a different train.

[Steve Allen @velse]

Hello @northernassist, me again. Forgotten by the guard, fellow passengers had to find staff to get me off the train. And I’d booked. I know today has been messy, but if your procedures don’t work under stress then they don’t work.