Customer Service

Welcome to the official Customer Service for We're here to help, Monday to Sunday

[Customer Service @veryhelpcs7]

@Wakeuppsunshine Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[Danielle @Wakeuppsunshine]

@VeryHelpers Hi, I'm having issues with a delivery. My parcel was delivered to wrong address and delivery company XDP have said they're trying to resolve it but I'm no further forward. I'd rather a refund at this point because they've been so unhelpful 😩 can I DM regarding this?

[Customer Service @veryhelpcs7]

@Heavenly990 Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[Heavenly @Heavenly990]

Hi I sent a dm
@VeryHelpers

[M2theM @MMpeep]

@VeryHelpers What is the point of sending you a DM, all you do in the DM's is say you cant help any further and give me a link for a queue to a webchat. This is the same cycle every time and I have already done this a number of times and still nothing is resolved.

[Customer Service @veryhelpcs7]

Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[M2theM @MMpeep]

@VeryHelpers What is the point of sending you a DM, all you do in the DM's is say you cant help any further and give me a link for a queue to a webchat. This is the same cycle every time and I have already done this a number of times and still nothing is resolved.

[Customer Service @veryhelpcs7]

Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[Customer Service @veryhelpcs7]

@farhanashaikh Hello we apologize for any inconveniences, kindly share your reachable contact number and email address

[Farhana Shaikh 🍉 @farhanashaikh]

@VeryHelpers Hi, I've messaged you but between your call centre in South Africa and Inpost I have been running in circles since Sunday.

[Customer Service @veryhelpcs7]

@Fiercely_FE Hi there Please provide us with more details of your query via DM to assist you further.

[Customer Service @veryhelpcs7]

Hi there Please provide us with more details of your query via DM to assist you further.

[Fiercely Electric 💞 @Fiercely_FE]

@VeryHelpers I've already said it's unnecessary because my entire query is in the post, your colleagues have said the same, please read

[Customer Service @veryhelpcs7]

@NathFerguson Message Customer service on Email.
[email protected]

[Nath @NathFerguson]

@VeryHelpers please don’t use @InPostUK they are crap they meant to deliver a parcel on Saturday and Monday still no parcel

[Cathy farmer @Kitcat1230_6]

@VeryHelpers how do I get assistance please! Tried chat bot useless, customer services well no words FRUSTRATING so where do I go from here please

[Customer Service @veryhelpcs7]

Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[Cathy farmer @Kitcat1230_6]

@VeryHelpers how do I get assistance please! Tried chat bot useless, customer services well no words FRUSTRATING so where do I go from here please

[Customer Service @veryhelpcs7]

@MMpeep Email us on [email protected]

[M2theM @MMpeep]

@VeryHelpers Im not sending you another DM just for you to send me the link for the webchat after telling me there is nothing you can do, we've done that now three times! You just send the same standard reply because you're not actually here to help, here to give the illusion that Very care!

[Customer Service @veryhelpcs7]

Email us on [email protected]

[Wayne @Waynimus]

@VeryHelpers I need product to be collected as agreed on chat last Sunday! No contact from courier regarding collection. And the chat links you send me do not work.

Is anyone else have the problem where the chat links don't do anything?

[Customer Service @veryhelpcs7]

@Waynimus Hello, can you pop your details in here? > [email protected] I'll look into this and see how I can help. Thanks, Keith

[Wayne @Waynimus]

@VeryHelpers I need product to be collected as agreed on chat last Sunday! No contact from courier regarding collection. And the chat links you send me do not work.

Is anyone else have the problem where the chat links don't do anything?