Imagine customers considering not making a repeat purchase because you couldn’t handle the delivery and the grief that customer service causes.
@Healthkart@sameermahesh FYI as well
@MuscleBlaze customer service that doesnt listen to customers, but only gives templated responses is pointless. I highlighted that there is an issue and the order may get delayed, but all i got was a template answer. And now my order is delayed.
Dark patterns on @amazonIN
Their delivery agents are cancelling return pick ups with incorrect disposition.
And the moment i told them that, there is no customer service helpline or even chat option available on the app
Finally managed to coax the ai into connecting to chat
@IKEAIndia not only is my order ( 220691683 ) delayed, I was not even informed about it. Apparently One of the items went out of stock (despite being booked) and for that the whole order was placed on hold? This is extremely arbitrary. Please complete the rest of my order today
Arsenal fans: “Liverpool need to win their last two remaining games with a goal difference of +16 to match Arsenal’s second place effort from last season.”
Liverpool players today in Dubai:
@abhirajbhal@UC_Assist@abhirajbhal - you really need to look at how the team is treating customers they have already wronged. This is an absolute nightmare.
@urbancompany_UC - been a promoter of your service, but facing a glitch today.
AC servicing got done, and immediately i have an issue now. However under the UC warranty, next slot available is tuesday. But for new repair next slot is tommorrow?
Dark patterns much? Pls help!
@abhirajbhal@UC_Assist Further, your customer service agents tells me that they will refund 200 rupees from the 608 rupees i paid for the service in which my AC was damaged.
What an incredible service team.
Neither are you fixing my device, nor are you even refunding the fee of a faulty servic