Dear @airindia .. AI281, delhi to Colombo..departure time 12:30, it’s 1:30 now and we are still not flying. And the worst part, there’s no AC in this heat! This is definitely not the experience I was expecting. @DGCAIndia - please look into this! This is torture for customers
@ICICIBank_Care@dmuthuk And perhaps they both should also look at @Citibank ‘s website & app both and learn what a good consumer experience actually means!! Icici may be just a little bit better then Hdfc, but they both are really really bad.
Dear @ICICIBank_Care please fire your customer care team (incl. supervisors). They r d most useless people I hv ever spoken with. Least helpful, unable to understand customer concerns and just wasting my time since a month. shared the below information 5 times in a month now @RBI
@ICICIBank_Care@RBI ICICI - you are nothing less than frauds & cheaters if you can't solve a customer issue & place unauthorised charges on top of that. SR760262902 - this is my service request,you can find all the details. @FinMinIndia - please take a note of this fraud bank, they'r cheating people
@thefutureofmktg@Adweek With new consumer behaviours, 4p is moving to 4e - engagement, experience, exclusivity & emotions. AI driven, interactive solutions will be the game changers. Meaningful brand connect will be very important. Audio will play a big role too.
Ikea is turning decluttering into a game with a new augmented reality “escape room” on Snapchat that tasks users with organizing items with the furniture giant’s products. https://t.co/x2ILs1gNWw
As our Black History Month celebration of creative excellence comes to a close, we're highlighting a story about one of the finest ads of 2020!
@WiedenKennedy Brand Manager Paanii Annan discusses the critical role he played on Nike’s “You Can’t Stop Us": https://t.co/JjaNNSUO3Z
Twitter outlined a potential subscription product that will let people charge followers for access to special content or experiences. https://t.co/8ZUTo8vsKx
Despite travel grinding to a halt last year, Airbnb says its revenue for the fourth quarter was down only 22% compared to the same period in 2019. https://t.co/DOCxeWMCLG