Vicki Smith

[Vicki Smith @vlsmith1976]

@BeeNetwork I had the below email on the 9th.nithing since
.Thank you for email.
I have forwarded on your case and issue to our customer relations team regarding the compensation you are asking about.
They will look into it for you.
Case ref: 0726-TFGM-0192295

Nick

Customer Care

[Vicki Smith @vlsmith1976]

@BeeNetwork I have been chasing your call center & help@ email for months regarding my sons Bee pass not working, absolutely no response for weeks at a time and ignoring my requests for compensation and help to get the pass working. Any chance someone can have a look!

[Vicki Smith @vlsmith1976]

@BeeNetwork No, please see above. The issue was not resolved. Noone has been in touch, the pass still does not work and no one has mentioned compensation

[Vicki Smith @vlsmith1976]

@BeeNetwork Hi @BeeNetwork still nothing from your customer relations team...£273 paid in bus fares trying to sort this out!!

[Vicki Smith @vlsmith1976]

@BeeNetwork Yes they did, it didn't resolve the issue. I emailed at the time, and again several times. The issue isn't resolved, I have asked for compensation and it is not been acknowledged. Very frustrating

[Vicki Smith @vlsmith1976]

@BeeNetwork Still not resolved...went to ticketing / support now back to customer relations on the 9th but not heard a word. Son is out of pocket please help!

[Vicki Smith @vlsmith1976]

@BeeNetwork Have done. Really how this resolves the situation now

[Vicki Smith @vlsmith1976]

Debs is amazing , 😍🤩🤩🤩🤩🤩

[Vicki Smith @vlsmith1976]

@PetsatHome great service by Chris at your Stockport store today. He clearly cares about the animals and was so good with my son while we took home our new arrivals.

[Vicki Smith @vlsmith1976]

@iD_Mobile_UK help! My phone has stopped working abroad. It is like I don't have an account with you any more. I can't get mobile data, make calls or get texts. So I can't log in as I am not getting the text verification code.

[Vicki Smith @vlsmith1976]

@investingidiocy I could start a petition for mine to stock it!

[Vicki Smith @vlsmith1976]

@investingidiocy Good job you dont work in hospitality...

[Vicki Smith @vlsmith1976]

@_Railcards I have been getting this message for days, can you assist?

[Vicki Smith @vlsmith1976]

@investingidiocy @BristOliver 😩😩

[Vicki Smith @vlsmith1976]

@investingidiocy @NoContextBrits Beans

[Vicki Smith @vlsmith1976]

@investingidiocy I use dads, but not carrying this bad boy around!

[Vicki Smith @vlsmith1976]

@FreebirdAirline can you confirm if FHY605 departing tomorrow 11th June is going to MAN? Antalya departures board says Hamburg?

[Vicki Smith @vlsmith1976]

@TUIUK Hi Holly I have done that 5 times....still getting the you are not on the manifest email.

[Vicki Smith @vlsmith1976]

@TUIUK tried 5 times to fill in the flight compensation form, keep getting an email saying the we were not on the flight manifest....any idea what I can do next?

[Vicki Smith @vlsmith1976]

@LloydsBank Cant even do this at our local branch!!!

[Vicki Smith @vlsmith1976]

@LloydsBank Trying to switch a joint account, not having any luck. I have a bank account but not the switching service and it will not allow me to switch a joint account or change the account on line. Cannot get through on the phone.