vipul mathur

Former CEO & Sr VP

[Harish Chitkara @HarishChit]

Disappointed For Tata motors
Tata harrier (DL4CBF4590) Broken down fatter just 250 km during our family trip to mussoorie.Despite Repeated calls we received no help till now . we must have call call 100 times to customer care but even after their commitments nothing happened.

[Rodas Enclave Federation CHS LTD @RodasEnclaveHE]

@MMRDAOfficial
@mahametro
@CMOMaharashtra
@TMCaTweetAway
@timesofindia
@htTweets
@mid_day
@ndtv
@mieknathshinde
@Dev_Fadnavis
@narendramodi
@PMOIndia
@MoHUA_India
@IndiaRailmin

[vipul mathur @vm2002]

@anandmahindra top management is not bothered about existing customers and is only bothered about liquidating year end inventories.
Mahindra should either offer Extended Shield as free to buyers of XEV9E in 2025 or atleast give substantial discount on same to early buyers

[vipul mathur @vm2002]

@anandmahindra @VeejayNakra @Mahindra_Auto Trusted #XEV9e in Aug'25. Faced failure of Coolant Pump, Brake Switch, Software glitches. It stings as early adopter, I'hv to buy Extended warranty shield which offered free to Dec'25 buyers. Request Free Shield as goodwill.#MahindraEV

[vipul mathur @vm2002]

Received response from Mahindra that it was a promotional offer to new customers and not applicable to earlier customers. Seems Mahindra is not bothered about existing customers who face issues.

[vipul mathur @vm2002]

@sandeepgangu @anandmahindra @Mahindra_Auto @mahindraesuvs Thanks

[vipul mathur @vm2002]

@salesprodigy did u get any response from Mahindra regarding Extended warranty shield

[Pranay Oswal @salesprodigy]

@anandmahindra As an early XEV 9E owner, I respectfully highlight a gap: new buyers receive complimentary PPF, 2-yr extended warranty & exchange bonuses, while early adopters—who backed the product from day one—received none.
A gesture of parity would reinforce Mahindra’s commitment to its first movers.
It should be fair to all: : #FairForFirstMovers
#Mahindra #XEV9E

[vipul mathur @vm2002]

@VAIDYA257 @anandmahindra @Mahindra_Auto Mahindra Management team should offer a complimentary Shield warranty for 4th & 5th year to early adopters who actually faced the issues and became part of Mahindra's learning curve.

[vipul mathur @vm2002]

#Indigoairlines #PMOIndia indigo is not able to fly. Waiting at airport for last 12 hours flight 6e6772. No senior management to help. Ground staff is clueless and left to face passengers with no information. Who is to hold Indigo accountable for these woes.

[vipul mathur @vm2002]

It’s complete chaos. After 12 hours at airport no idea when flight 6e6772 will take off. Zero customer support. #JyotiradityaScindia #Indigo

[vipul mathur @vm2002]

It’s complete chaos. After 12 hours at airport no idea when flight 6e6772 will take off. Zero customer support. #JyotiradityaScindia #Indigo

[vipul mathur @vm2002]

#Indigoairlines #PMOIndia indigo is not able to fly. Waiting at airport for last 12 hours flight 6e6772. No senior management to help. Ground staff is clueless and left to face passengers with no information. Who is to hold Indigo accountable for these woes.

[vipul mathur @vm2002]

@8ap @anandmahindra @MahindraRise It’s so true. I faced a similar issue.

[vipul mathur @vm2002]

@8ap @Mahindra_Auto RSA of Mahindra is bad. No one comes. Also, service centres are full of vehicles and there are no slots until you call the ASM.

[vipul mathur @vm2002]

@18002096006 @anandmahindra Customer focus of Mahindra is Poor. My booking experience of XEV 9E is pathetic. Over 10days after dispatch from Chakan to Mumbai, have no update from NBS International, Mumbai. It is Bad Experience

[vipul mathur @vm2002]

@anandmahindra XEV 9E is excellent product. Kudos to your team. Why is the charger 7.2 kW / 11.2 kW compulsory? In Mumbai society doesn’t allow individual charger and has a common charger only. Why should I waste money on charger that I don’t want.

[vipul mathur @vm2002]

@anandmahindra My booking experience of XEV 9E is pathetic. NBS International Mumbai cannot give status even after 10 days of dispatch from Chakan to Mumbai. ZERO CUSTOMER FOCUS. Booking ID-10700343, Booking Name: Aakil Mathur

[vipul mathur @vm2002]

@anandmahindra @anandmahindra Customer focus of Mahindra is Poor. My booking experience of XEV 9E is pathetic. Over 10days after dispatch from Chakan to Mumbai, have no update from NBS International, Mumbai. It is a mess. Booking ID B-10700343, Name: Aakil Mathur